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Training programme

Our vision for Early Help is that every family should get the right support at the right time to ensure that needs are addressed quickly; thus, preventing further escalation or crises; and ensuring that resources are put to the best possible use.

To support services/practitioners to successfully deliver Early Help, we have put together a range of learning and development opportunities which include e-learning, classroom based training and other opportunities.

The training programme:

  • Is accessible to all practitioners and staff who work with children, young people and their families in Tower Hamlets; regardless of their role, status or organisation.
  • Promotes interagency collaboration essential to the ethos of Early Help
  • Promotes multi-agency partnership working and learning which encourages networking and information sharing.

The training is available to all professionals across the Children & Families Partnership including:

  • Local Safeguarding Children’s Board
  • Schools
  • Children’s Centres and day care providers
  • GPs/Health visitors and other Health professionals
  • Employment Agencies
  • Housing Providers
  • Police and Fire Services
  • The Early Help Hub
  • Private and Voluntary sector organisations
  • And many more…

This could include lead workers, staff involved in team around family meetings, staff from nurseries, children centres, health, police, probation, community workers, libraries and health.

We have also signposted a number of multi-agency training courses which are commissioned by the Tower Hamlets Local Safeguarding Children’s Board and are open to all the above services.

Training programme



A number of e-learning and awareness modules are being developed for all Early Help service providers:

To book onto any of the courses below, please complete the Tower  Hamlets Learning Hub training request form

Early Help Practice and Assessment Skills training


  • 29 May  2019
  • 1 July 2019
  • 27 September 2019
  • 20 November 2019
  • 23 January 2020
  • 16 March 2020


  • 9.30am - 4.30pm


This one day interactive course is for all professionals who work with children, young people and families in Tower Hamlets. The course builds on assessment and analysis skills, introduces whole family working and using the Early Help Assessment in Tower Hamlets.

Early Help Assessment Technical / Systems training


  • 26 April 2019
  • 8 May 2019
  • 24 May 2019
  • 5 June 2019
  • 21 June 2019
  • 3 July 2019
  • 19 July 2019


  • 9.30am - 12pm

This half day session introduces the Early Help Assessment process to new users who have not previously completed an online eEHA, and for those who would like to brush up their skills in completing the electronic assessment forms.

This training session does not cover the practical skills required to complete an effective assessment – only how to complete the e-form.

Training is NOT essential to access eEHA, however, sessions are available to introduce new users to the system and as a refresher to those that have previously completed the training.

All delegates must have a current DBS to access the training.

To book onto this course, please get in touch with the Early Help IT Service Desk via email to EarlyHelpIT@towerhamlets.gov.uk or call 020 7364 6238

 Effective Multi-Agency working - Role of the lead professional


  • 27 June (PM)
  • 25 November (PM)
  • 17 March (AM)


  • 9.30am - 12.30pm (AM)
  • 1.30pm - 4.30pm (PM)


This half day training is aimed at all professionals that may take on the Lead Professional role as part of multi-agency partnership working with children and families. The session provides an outline of the role of the lead professional and skills required to be a competent lead professional including dealing with difficult situations and managing accountabilities.

This course is suitable for all services working with children and families and professionals working in a multi-agency role and those who may wish to develop new and existing skills in undertaking the lead professional role.

This could include lead workers, staff involved in team around family meetings, staff from nurseries, children centres, health, police, probation, community workers and housing providers.

Integrated working for Early Help managers


  • 17  June (PM)
  • 9 October (AM)
  • 3 February (PM)


  • 9.30am - 12.30pm (AM)
  • 1.30pm - 4.30pm (PM)


This half day training is for Managers who manage and support a team of people who work with children, young people and their families. It explores strategies for effective support and supervision, quality assurance of assessments undertaken by staff and case management.

Restorative practice training


  • 29 July 2019
  • 10 September 2019


  • 9.30am - 4.30pm (AM)


This training introduces the principles, values and practices of the philosophy of restorative and relational practice. It is founded on the principles of working ‘with’ people, rather than doing ‘to’ or ‘for’ others.

When we work with and alongside people, rather than make decisions about them in isolation, outcomes and impact are so much greater.

Restorative and relational based practice describe a way of being, an underpinning ethos, which enables us to build and maintain healthy relationships, resolve difficulties and repair harm when relationships breakdown.

This 1 day course is open to organisations that deliver Early Help Services and professionals who would like to develop basic knowledge and awareness around restorative practices to enable them to build effective relationships with families.

Places are very limited therefore only one place will be allocated to each organisation.

Staff attending the training will be expected to feedback and share the learning with colleagues in your organisation.

Reducing parental conflict training programme

Parental conflict can range from a lack of warmth and emotional distance, right through to swearing and shouting, and is known to be a risk factor for poor child outcomes, particularly when conflict is frequent, intense and poorly resolved.

There is growing understanding and awareness of the need to address and reduce parental conflict that sits below a domestic abuse/violence threshold.

 The Early Help Service has been awarded funding by the government’s Reducing Parental Conflict Programme to deliver a programme of learning and development opportunities which will be targeted to front line Early Help services and partner organisations in Tower Hamlets.

The programme will include a blended approach including class-based training; E-learning and Train the Trainer courses for staff to train others and share learning in the subject.

In the coming weeks, we will be going out to providers to design and commission the full program and further information will be circulated.

Watch this space!

Tower Hamlets Local Safeguarding Children’s Board – Multi Agency training

The LSCB commission a range of training courses which are open to all professionals working with children and families in Tower Hamlets.

Courses which may be of interest to Early Help services include:

  • Child Protection & Safeguarding Children in Tower Hamlets (Advanced)
  • Contextual Safeguarding
  • Cultural Competence
  • Impact of the Toxic Trio
  • Managing Difficult Conversations with Children and Families
  • Multi-agency Working to Safeguard Children in Tower Hamlets
  • Responding to Child & Adolescent Neglect
  • Safeguarding Children & Young People from being exploited on the internet

For full details of all courses, please visit the Tower Hamlets LSCB website.

Early Help E-Learning

All professionals who work with children and families can access the Early Help E-Learning.

There are three modules on key areas for staff and professionals

Introduction to Early Help

Professionals will:

  • Understand what Early Help is and how Early Help can be applied
  • Understand responsibilities and roles of all agencies working with children and families
  • Gain insight into thresholds, pathways and Early Help Assessments

Introduction to Early Help

Whole family working

  • Coming Soon

 Role of the lead professional

  • Coming Soon


If you have any queries, or wish to request the full training brochure, please contact Kobita Begum, the Early Help Workforce Development Co-ordinator via email to Kobita.Begum@towerhamlets.gov.uk