The Sight and Hearing service

Our mission statement

'We are the Sight and Hearing service. We work with adults who live in Tower Hamlets, who are Blind, Partially Sighted, Deaf, Hard of Hearing or DeafBlind.

Our goal is to promote independence, equality and inclusion by providing a personalised service which will enable a person to have choice and control over their life.

We will do this by using our specialist knowledge and skills to work with the person, their carer, family, community and services to enable them to achieve positive outcomes.’

What is the Sight and Hearing Service?

The Sight and Hearing Service may be able to help, if you are having difficulties due to a hearing loss, visual loss or a dual sensory Loss. To access the service, you must be over 18 years of age and live in Tower Hamlets.

How can we help?

We can provide

  • general information and advice
  • an assessment of your needs related to your sight loss, hearing loss or dual sensory loss
  • environmental assessments related to your sight loss, hearing loss or dual sensory loss
  • support services to meet your eligible needs following assessment, this may include practical support and specialist equipment
  • vision rehabilitation training and equipment to encourage your independent living skills
  • mobility /travel training for blind and partially sighted people
  • classes in braille and advice on IT equipment
  • links with local community groups and the NHS who work with adults that have a sensory loss.
  • The Sight and Hearing Service is part of the Reablement Service and we can access Reablement Officer Support as, and when, needed. Find out about the Reablement Team.

Contact us

Initial Assessment Team
Adults Health and Community Directorate
London Borough of Tower Hamlets
Mulberry Place
5 Clove Crescent
Poplar
London
E14 1SA

Tel: 0300 303 6070