Help with ordering and collecting food shopping

If you are shielding or self-isolating or can’t leave your home, you can order and pay for grocery shopping online or over the phone for delivery or collection.

If you need helping collecting groceries, you may be able to ask friends, family or neighbours for help. If you can’t get help in this way, we have volunteers who are ready to help collect your food and drop it at your door (without contact).

Please use our dedicated helpline to get help from a volunteer with collecting and delivering food. The helpline may also suggest other shops that let you pay for groceries over the phone.

Shops usually give priority to people who are elderly, self-isolating or shielding during the coronavirus pandemic. If you can visit the shops in person, please leave delivery slots for those that need them most wherever possible.

We have listed information on grocery stores that can deliver in your area. We will update this page regularly with new information as we get it. Most grocery deliveries will have a minimum order amount and a small delivery charge. Please check with the grocery store for more details.

Grocery stores in E1/E1W

Grocery stores in E1/E1W
Grocery store	Details on delivery or collection
Sainsbury’s 1 Cambridge Health Road London E1 5SD 020 7247 2604	Priority access to delivery slots given to customers who are shielding or in isolation. Dedicated in-store shopping hours for the elderly and vulnerable between 8⁠–9am on Mondays, Wednesdays and Fridays. Available as click and collect, home delivery and volunteer pick up.
Waitrose 41 Thomas More Street London St Katherine’s Docks E1W 1YY 020 7702 1640	Available as click and collect, home delivery and volunteer pick up.
Nisa 58A Commercial Road London E1 1LP	Home delivery available through online food delivery company Deliveroo.
Nisa 599-601 Commercial Road Stepney E1 0HJ	Home delivery available through online food delivery company Deliveroo.

Grocery stores in E3

Grocery stores in E3
Grocery store	Details on delivery or collection
Tesco Superstore Hancock Road Bow E3 3DA 0345 677 9085	Vulnerable customers who are isolating or shielding can get priority access to delivery by calling. Available as click and collect, home delivery and volunteer pick up.

Grocery stores in E14

Grocery stores in E14
Grocery store	Details on delivery or collection
Asda Superstore 151 East Ferry Road Isle of Dogs E14 3BT 020 7987 2614	Available as click and collect, home delivery and volunteer pick up. Click and collects slots re available on a first come, first serve basis and can be ordered from anywhere. Vulnerable customers who are isolating or shielding can get priority access to home delivery slots. Available for residents living in E14 and E1W postcodes.
Waitrose 16-19 Canada Square Canary Wharf E14 5EW 020 7719 0300	Available as click and collect, home delivery and volunteer pick up.
Co-op 57-73 Chrisp Street Poplar E14 6LP 020 7538 5263	Home delivery available through online food delivery company Deliveroo.
Nisa 1 Newport Road E14 2ED	Home delivery available through online food delivery company Deliveroo. Please note the Deliveroo link goes to Budgens, but this store is now a Nisa.

Grocery stores outside of the borough but within walking distance

Grocery stores outside of the borough
Grocery store	Details on delivery and collection
Morrisons Silvertown Way Canning Town E16 1ED 020 8727 6546	The telephone line has been closed due to high demand. All orders should be placed online. Available as click and collect, home delivery and volunteer pick up.