Facebook Twitter Pinterest Google+ Addthis

Resident parking permit terms and conditions

1.1 You must live in the borough.

1.2 A maximum of three permits are allowed at the property.

1.3 Your vehicle must not exceed 2.3m (7’ 6”) in height or 5.25m (17’ 3”) in length.

1.4 The permit price will be worked out by the vehicle’s CO2 emissions shown on the DVLA website, or the engine size if the CO2 is not shown.

1.5 A surcharge is added to the second and third permits issued at the property.

1.6 A surcharge is added to a diesel vehicle.

1.7 Your permit is valid on-street during the controlled parking times.

1.8 Your permit is valid in parking bays signed: "Resident Permit Holders Only", "Permit Holders Only", "Permit Holders or Pay by phone" or "Resident Permit Holders or Pay by Phone".

1.9 Your permit is not valid in any other bays, such as bays signed ‘Pay by Phone only’ or suspended bays.

1.10 Your permit is valid all day in the zone that you live, such as zone A1, B1, C1, or D1. The number does not apply to your permit.

1.11 Your permit is valid in another zone for up to three hours in a day. Your time begins when you first park in another zone. As an example, if you park in another zone at 8.30am your permit is valid up to 11.30am.

1.12 Your permit does not guarantee you a parking space.

1.13 If any of your details change, you must tell us immediately by updating your details in the online account.

1.14 If you want to cancel your permit, we work out a refund from the next working day, and on the number of complete months remaining. There will be an administration fee of £18.50.

1.15 We refund the debit/credit card used to pay for your permit.

1.16 We reserve the right, to request at any time, documentation to check that you qualify for a permit. 

1.17 If you breach any of the terms and conditions your permit may be cancelled, and not refund will be made.

1.18 The council reserves the right to change the terms and conditions by giving you 28 days’ notice.

Additional terms and conditions if you live in a car free property 

2.1 You are allowed one permit only under the Permit Transfer Scheme (PTS). The one permit rule also applies if you or another occupant is a blue badge holder. Therefore, you will need to decide whether to apply under the PTS or the blue badge exemption.

2.2 If you were decanted, or you qualified for a permit under the PTS, you will lose your right to another permit if you do not apply or renew your permit before your current one expires

Data protection and general data protection regulation

3.1 To view how the council will use your data, please see visit the data protection & freedom of information section.

3.2 To view our Privacy Notice, see our legal notices.