Parking update

The recent change to resident parking permit terms and conditions on 1 September 2020 has been put on hold for further review. Your permit will be valid all day in the zone that you live in and up to three hours in any other zone from the time that you first park.

Permit renewals

If your permit was issued before 27 November 2019, then you will need to apply for a new permit after it expires. There will be a 7 day grace period after the expiry date of your permit.

Call centre waiting times

Our call centre is currently receiving a high volume of calls with longer than usual waiting times. We advise customers to use our online form for parking permit enquiries for the quickest response.

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Daily temporary parking permit terms and conditions

General Terms and Conditions

1.1      You must live in the borough.

1.2      You must upload one document from the relevant sections showing your full name and current address.

1.3      The vehicle must not exceed 2.3m (7’ 6”) in height or 5.25m (17’ 3”) in length.

1.4      The cost of a daily permit is £10.00 per day. Please see our fees and charges.

1.5      The permit is valid on-street during the controlled parking times.

1.6      The permit is valid in the parking bays signed: ‘Resident Permit Holders Only’, ‘Permit Holders Only’. ‘Permit Holders or Pay by phone’ or ‘Resident Permit Holders or Pay by phone’

1.7      The permit is valid all day in the zone that you live, such as zone ‘A1, B1, C1, or D1. The number does not apply to your permit.

1.8      The permit is valid in another zone for up to three hours in a day. Your time begins when you first park in another zone. As an example, if you park in another zone at 08:30am your permit is valid up to 11:30am.

1.9      The permit is not valid in any other bays, including suspended bays.

1.10   The permit does not guarantee a parking space.

1.11   The permit is non- refundable.

1.12   Any breach of the terms and conditions may result in the permit being cancelled, and no refund will be made.

1.13   We reserve the right, to request at any time, any eligibility document(s) to check that you are eligible for a permit.

1.14   The council reserves the right to change the terms and conditions by giving you 28 days’ notice.

Proof of Residency Eligibility Document

2.1   Council tax bill for the current year.

2.2   UK Driving Licence (including a provisional or paper licence).

2.3   Gas, Electric or Telephone landline bill dated within 12 weeks of your application.

2.4   Registered Social Landlord (Housing Association) Tenancy agreement dated within 28 days of your application.

2.5   Property Completion Letter dated within 28 days of your application.

Car Free Property Eligibility Document 

3.1      A contract, quote or job-sheet to carry out building work, repairs or maintenance

Data Protection and General Data Protection Regulation

4.1      To view how the council will use your data, please see visit the data protection & freedom of information section.

4.2      To view our Privacy Notice, see our legal notices.