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Public service parking permit

To qualify:

  • you are employed by a public service organisation.
  • you need a vehicle to carry out your day-to-day duties.
  • your vehicle is not used solely for commuting to a permanent place of work, unless you are employed by a school.
  • you are insured to drive the vehicle and covered for ‘business use’, unless you are employed by a school.
  • your vehicle does not exceed 2.3m (7’ 6”) in height or 5.25m (17’ 3”) in length

Public service permit types

This is a complete list of public service parking permits available:

  • Public service parking voucher
  • Public service (Councillor) permit
  • Public service (general) permit
  • Public service (LBTH) permit
  • Public service (schools) permit
  • Vehicle 'off the road' application


Your permit price band is determined by the CO2 emissions  recorded on the UK Registration Certificate (V5C) or the DVLA website. You can find out how much you have to pay for a permit by visiting the parking fees and charges page.

Where you can park

Your permit is valid in any zone, during the controlled parking times, and only in parking bays signed:

  • Resident Permit Holders Only
  • Permit Holders Only
  • Permit Holders or Pay at Machine
  • Resident Permit Holders & Pay by Phone

Your permit is not valid in any other bays, such  as bays signed ‘Pay at Machine only’, ‘Pay by Phone only’ or Suspended bays.

How to apply and pay for a virtual (paperless) permit

  • Read the terms and conditions and then complete the online application form.
  • You will receive an email by the end of the next working day with a reference number. If you need to park straight away, you can display this number in your vehicle.
  • You must then phone us within five working days to pay for your permit on 0207 365 5003, unless you are employed by the council or Tower Hamlets Homes
  • Once you have paid, your permit will be active and you won't need to do anything else.

What are paperless permits?

Our new parking permit is a ‘virtual’, paperless permit. This means that you will not receive a physical permit to put in your car. Instead, Civil Enforcement Officers (previously known as parking attendants) will be able to check if a car has a valid permit.


You are no longer able to renew existing permits. This means you will need to apply for a new permit.

If you apply before your existing permit expires, the new one will begin after the expiry date, so you will not lose any time. In this case, the earliest date that you can apply is 30 days before the expiry date.