Changes to parking permits

We are bringing in some changes to our parking system.  They will affect the way you apply for or renew a parking permit and apply for a visitor scratch card. We are working hard to get the new system up and running. While we are doing this, a temporary system is in place.

Permits will continue to be valid until 14 days after the stated expiry date.

Temporary permits with an expiry date or 14 October or 4 November will continue to be valid until 30 November 2019.

We will continue to issue parking fines for any cars parked illegally.

For more information, see the relevant parking permit pages.

Please note that this applies to parking permits only and not to blue badges, freedom passes or taxicards.

Business parking permit

Who can apply for a business permit

To qualify:

  • the business must be based in a commercial property in Tower Hamlets
  • you are employed by the business or the owner of the business
  • you need a vehicle to carry out your day-to-day duties
  • your vehicle is not solely used for commuting to a permanent place of work
  • you are insured to drive the vehicle and covered for ‘business use’
  • your vehicle does not exceed 2.3m (7’ 6”) in height or 5.25m (17’ 3”) in length


Your permit price band is determined by the CO2 emissions  recorded on the UK Registration Certificate (V5C) or the DVLA website. You can find out how much you have to pay for a permit by visiting the . You can find out how much you have to pay for a permit by visiting the parking fees and charges page.

Where you can park

Your permit is valid in the zone that the business is based, during the controlled parking times, and only in parking bays signed:

  • Business Permit Holders Only
  • Permit Holders Only
  • Permit Holders or Pay at Machine
  • Permit Holders or Pay by Phone

Your permit is not valid in any other bays, such  as bays signed ‘Pay at Machine only’, ‘Pay by Phone only’ or Suspended bays.

How to apply and pay

  • Read the terms and conditions and then complete the online application form
  • You will receive an email by the end of the next working day with a reference number. If you need to park straight away, you can display this number in your vehicle.
  • You must then phone us within five working days to pay for your permit on 020 7365 5003 or 020 7364 3000. 
  • Once you have paid, your permit will be active and you won't need to do anything else.

Apply for a business parking permit

What are paperless permits?

Our new parking permit is a ‘virtual’, paperless permit. This means that you will not receive a physical permit to put in your car. Instead, parking officers will be able to check on the system if a car has a valid permit. 


You are no longer able to renew existing permits. This means you will need to provide all the evidence needed for a new permit. 

If you apply before your existing permit expires, the new one will begin after the expiry date, so you will not lose any time. In this case, the earliest date that you can apply is 30 days before the expiry date.