Digital visitor permits

You can now apply for Digital visitor permits instead of visitors scratchcards if you are over 60 or you have a daily carer.

Car free developments

The council's 'car free homes'  planning policy was introduced in Tower Hamlets in the late 1990s to help reduce traffic congestion and better manage the limited supply of on-street parking spaces. This initiative also helps to reduce the level of air pollution from motor vehicles and encourages more people to walk, cycle and go by public transport.   

The Transport for London (TfL) cycle hire scheme and local pay-as-you-go car clubs  are also now available to help you get around in healthier, greener ways

Parking assistance if you live in a car-free property

If your property is subject to a car-free development agreement made under Section 106 of the Town and Country Planning Act 1990 you will not normally be able to apply for any type of on-street parking permit and only limited scratchcards, unless you are the holder of a disabled person’s Blue Badge, or if you meet the eligibility criteria as a social housing decantee.

It is the responsibility of your solicitor or landlord to advise you of this agreement before you purchase or rent the property.

What the council has decided to do

We have listened to the problems and issues raised by our residents, and offer the following parking assistance to those who live in a car-free development:

  1. A temporary resident permit to allow a contractor (such as a builder, electrician or plumber) to carry out work on the property at a cost of £6.40 a day. To qualify you must provide written proof of the work to be carried out and the vehicle details. 

  2. Maximum of three books of visitor scratchcards in a rolling 12-month period.

  3. The Permit Transfer Scheme (PTS) helps some families move to larger, social rented car-free homes by allowing them to retain one on-street resident car parking permit, subject to the PTS criteria outlined below.

This scheme is subject to all of the Permit Transfer Scheme criteria being met by the resident. Following the review, the criteria were amended as follows:

  1. The applicant must be living in overcrowded housing and must be moving to larger car-free below-market-rate rented housing (excluding any rented housing falling within the intermediate housing tenure) provided by a registered provider or the council.
  2. The new property must have at least three bedrooms and must have more bedrooms than the current property.
  3. The applicant must have held an on-street resident parking permit for at least twelve months prior to moving in to the car free property. However, during this twelve-month period, small breaks in holding a permit are allowed, provided that they do not exceed a total of thirty days*
  4. You must provide all relevant proof that you are eligible, including the duly signed and dated approved tenancy agreement.
  5. After the move, only one on-street resident permit may be held per household. If a member of the household holds or obtains an on-street resident permit as a result of being or becoming a Blue Badge holder then the household may not hold or obtain a permit under the PTS as well.
  6. In order to remain eligible under the PTS, you must renew your permit on or before the expiry date.
  7. These revised criteria apply from 2 April 2018 and revoke the original criteria.

*In the case of a homeless household who were placed in temporary accommodation outside the borough, the twelve-month period will be the twelve months prior to being placed outside the borough or, if a permit was held for less than the twelve-month period then the length of time that the family has been placed outside of the borough will also be counted towards the qualifying period.

Postal address

Permits Team
PO Box 62475
London
E14 1GL 
permits@towerhamlets.gov.uk