Processing permit applications

We are currently receiving a high volume of permit applications which is taking longer than usual to process. Our aim is to process your application/enquiry within five working days.
If you have previously contacted us there is no need to contact us again. We will contact you if there is a problem or delay.

For general enquiries please refer to the permit terms and conditions as we will only respond to enquiries not covered in the terms and conditions. For urgent enquiries please contact Tower Hamlets Contact Centre on 020 7364 5003.

Funeral waivers

Up to 26 funeral waivers can be issued for a funeral if the deceased lived in the borough. There is no charge for funeral waivers.

If you have one of the proofs listed below please bring it along:

  • Death certificate
  • Proof of the deceased’s name and address.

Funeral waiver application form

All applications must be made in person at your local One Stop Shop.

How and where to use a permit?

Providing the waiver is correctly displayed, you can park in any zone all day, on-street in parking bays signed:

  • Resident permit holders only
  • Permit holders only
  • Permit holders or pay at machine

Where a permit is not valid

Your waiver is not valid for parking in bays signed differently to those above or off-street on estates. You should also make sure you do not park in suspended bays regardless of whether or not the reason for the suspension is apparent.