Issues with our phone lines

We are currently experiencing problems with our phone lines. Please try again later or use some of our online services.

We apologise for the inconvenience caused and are working to fix the issue as quickly as possible.

What happens if someone in my household gets Covid-19?

Question:
What happens if someone in my household gets Covid-19?
Answer:

Anyone who has tested positive with Covid-19 should isolate for at least ten days. Anyone in their household should isolate for at least 14 days.

They need to tell NHS contact tracers that their children attend a school or childcare setting.