Contact Centre closed

The contact centre will be closed for staff training on Tuesday 14 October from 9am to 1:30pm.

We apologise for any inconveniance this will cause.

You can still contact us online.

What if our freeholder/managing agent won't let us have a copy of the fire risk assessment and/or the intrusive survey report?

Question:
What if our freeholder/managing agent won’t let us have a copy of the fire risk assessment and/or the intrusive survey report?
Answer:

Please see the advice from Leasehold Advisory Service

If you continue to have problems getting details from your freeholder or managing agent, contact fire-safety@towerhamlets.gov.uk, your local councillor or MP.