The council has brought housing management services back in‑house and is investing £609 million to improve residents’ homes.
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A major upgrade programme tackling damp, mould, fire safety, and repairs.
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Ensuring 100% of council homes meet the Decent Homes Standard by 2030.
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Better communication, faster repairs and stronger customer service.
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A new Tenants’ Handbook and more support for vulnerable residents.
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Zero tolerance of illegal sub‑letting.