Provider forums

Question:
Provider forums
Answer:

Home care provider forums

We hold home care provider forums every six weeks for our commissioned providers. These forums are primarily online, with at least one in-person meeting annually. They serve as a space to share information, discuss best practices, and address issues collaboratively.

We take a place-based, locality-focused approach to home care, meaning providers primarily operate in specific areas. This model has led to strong working relationships and national recognition, including a nomination for a 2023 HSJ Award.

Non-commissioned providers

We maintain limited engagement with non-commissioned providers, primarily due to our place-based partnership approach, which focuses on working closely with a set number of providers in specific localities.

For non-commissioned providers operating in Tower Hamlets, we maintain an email list to share occasional updates, usually regarding:

  • Capacity Tracker data requests

  • Infection control guidance

  • Vaccination updates.

Single homeless hostels  

Bi-monthly meetings with providers, internal and external partners including statutory, community and voluntary services. The forum provides an opportunity to discuss issues, developments and share good practice. 

Learning disability (LD) provider forum

The LD provider forum presents the opportunity for local providers and stakeholders to meet with the Commissioning Team to share good news stories and good practice between current providers and those seeking to enter the market.  Meetings are held every four months, and all practitioners are welcome to attend by invitation.