If you have a paper permit, please complete the contact form and any refund due will be calculated from the date we receive your request. We will refund the card used to pay for the permit. However, in case we are unable to refund your card can you also provide your bank sort code and account number. Please allow up to 10 working days to receive your refund.
If you have a virtual permit, you need to log in to your parking account. In the Permit section click on ‘View’ and then click on the tab ‘Cancel Permit’. Any refund due will be calculated from the date we receive your request. We will refund the card used to pay for the permit. Please allow up to one month to receive your refund.