45. Information received by parents was not consistent – i.e. some did not receive the text message about the meeting.

Question:
45. Information received by parents was not consistent – i.e. some did not receive the text message about the meeting.
Answer:
A link to the council’s consultation web page was published on the websites of Raine’s and Oakland’s Schools and both schools sent out a text message to parents by 17 June directing them to the link, which clearly states information about the public meeting at Oaklands on 19 June and at Raine’s on the 26 June.  It is possible that technical issues (either on sending or receipt) could have prevented messages getting through in individual cases; but the intention was to inform everyone at the same time.

19.      A link to the council’s consultation web page was published on the websites of Raine’s and Oakland’s Schools and both schools sent out a text message to parents by 17th June directing them to the link, which clearly states information about the public meeting at Oaklands on 19th June and at Raine’s on the 26th June.  It is possible that technical issues (either on sending or receipt) could have prevented messages getting through in individual cases; but the intention was to inform everyone at the same time.