When things go wrong

Question:

Answer:

If someone says they are stressed at work, take it seriously. You could carry out a stress risk assessment.
If someone says they have too much to do, take it seriously. Their line manager should work with them to understand the work they have to do and help them to prioritise it. Please ask your staff if there are any adjustments that they need.
If someone is struggling with their mental health Mind offers a wellness action plan which gives structured questions to help you discuss mental health with your employee. Anyone can use it.
To identify potential risks that could affect an employee’s physical and mental health you could consider an occupational health assessment. This might be used when someone returns to work after a significant illness.
Provide resources to support your employees, for example for urgent mental health support: Urgent and other support – Thrive LDN.
ACAS offers an early reconciliation service: ACAS Dispute Resolution.
Sometimes if things you wrong you may need support. Tower Hamlets CVS can provide the names of some HR advisors who can give the expert advice you need.