Every person who works for you needs a clear understanding of what they are supposed to be doing. This helps your organisation to achieve its goals, supports the person to do their best and ultimately creates happier teams. Everyone should have clear, short and long term objectives, and these should reflect some of the organisation’s objectives. If you have organisational values these should be included as well.
Book in regular 1-1 supervisions with your employee. Use a template so you remember to ask them the right questions. Record what is said in writing. This gives greater clarity on what has been agreed and avoids disputes.
Support your employees to perform well. CIPD has tools and guidance on performance management: Performance Management Factsheets / CIPD.