6.1. To activate a voucher, you must enter the correct date and vehicle registration. Once a voucher is activated, these details cannot be changed.
6.2. A voucher is only valid from the date and actual time you activate it during the controlled parking hours.
6.3. You must make sure you enter the correct vehicle registration. Do not mix up similar characters like the letter ‘O’ and the number ‘0’ (zero), as mistakes could lead to a Penalty Charge Notice.
6.4. You can activate vouchers for one or more vehicles on the same day, on consecutive days, or on different days.
6.5. You can activate a voucher up to 31 days in advance.
6.6. You can cancel a voucher up to one day before it starts. If you do, it will be returned to your account.
6.7. You can still use any vouchers you bought before your application expired, even after the expiry date.