1. Terms and Conditions

Question:
1. Terms and Conditions
Answer:

1.1. To be eligible for visitor vouchers, you must be living at a property located within the borough.

1.2. If the previous tenant has not cancelled their permit application, you must provide one of the following documents to confirm your residency: a council tax bill, a Housing Association tenancy agreement, or a letter of completion. This document must be uploaded via our Contact Form before submitting a new permit application.

1.3. The vehicle must not exceed a height of 2.3 metres (7 feet 6 inches) or a length of 5.25 metres (17 feet 3 inches), including any trailer or caravan.

1.4. A permit application is valid for twelve months and cannot be renewed. A permit application is valid for twelve months and cannot be renewed. You must wait until your current application has expired before submitting a new one.

1.5. You must manage your application through your online account. This includes purchasing or activating vouchers and submitting new applications.

1.6. Vouchers are issued virtually and do not need to be displayed in the vehicle.

1.7. If any details in your application or supporting documents change, the application will become invalid.

1.8. Your application and online account must remain in your name and must not be transferred to another person.