Property and major programmes

Property and major programmes

Data controller and purpose

The information you provide will be used by the London Borough of Tower Hamlets Property and Major Programme service, to process your personal data. Tower Hamlets Council is the Data Controller.

We have received personal data from the attached form and will use this for the purpose of processing your feedback regarding the projects we deliver.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the Council’s Data Protection Officer can be contacted on

Condition for processing personal data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR for the purposes of participant engagement.  Stakeholder support is critical to the success of this project and we will only use your information to contact you in relation to this project alone.  We will use your personal data to keep you informed on progress and provide you with ongoing organisational updates.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 7 years after the case is closed. For further details, you can view our retention schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include data (name, address, contact details).

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Your Rights

You can find out more about your rights on our data protection and this includes details of your rights and how to complain to the Information Commissioner.