Retention policy

The council has a statutory responsibility to manage the information we hold about you and about the council in a responsible way, in accordance with legislation like the Data Protection Act 1998 and the Freedom of Information Act 2000. 

For this reason the council has developed a retention policy for every type of information we hold, collect and create.

Some retention guidelines are specified by legislation. For example with tax legislation, minimum retention periods for certain financial records are imposed by statutes such as the VAT Act 1994, and the Taxes Management Act 1970.

All personal information provided to us is kept secure and confidential at all times and is only held as long as necessary or as required by law.

Download the retention guide

How to contact us

Complaints and Information team
Directorate of Law, Probity and Governance
Town Hall
Mulberry Place
5 Clove Crescent
London
E14 2BG

Tel: 020 7364 4354
Email: foi@towerhamlets.gov.uk