Site map Advice & benefits Cost of living Money saving tips General money saving tipsTips for managing food billsEnergy saving tipsSaving money using your boilers and radiatorsWays to save by installing or re-fitting things Council Tax Cost of Living Relief Fund Births, deaths and marriages Births Register a birthNaming ceremoniesRegister a still birth Deaths Register a deathIf a death happens suddenly Marriages Marriages and Civil PartnershipsNotice of Marriage and Civil PartnershipsSt Georges Town HallCeremony venues in Tower HamletsApplications for approved venuesApply to become an Approved Venue Citizenship ceremoniesRegister office feesRegister Office terms and conditionsChanging a record or certificateOpening hours and access Benefits Council Tax Benefit/Reduction Council Tax Support Fund 23/24Backdated council tax benefit claimChanges to Council Tax Benefit from April 2011 affecting claimants who have other adults living with themCouncil tax benefit appealsCouncil tax benefit/reduction checksCouncil tax benefit/reduction entitlementCouncil tax benefit/reduction overpaymentsCouncil tax benefit/reduction: change of circumstancesLocal Council Tax Reduction Scheme Benefit formsHousing benefit Housing benefit appealsHousing benefit: change of circumstancesHousing benefit entitlementHousing benefit checksChange to Housing Benefit for 25-34 year olds who live alone in private rented accommodationHousing benefit overpaymentsBackdated housing benefit claimImportant changes to housing benefit from April 2011 affecting claimants who have other adults living with themNon-dependant deductions Discretionary Housing PaymentsSchool Clothing GrantsUnclaimed benefitsUnclaimed pension creditBenefit fraud investigation and prevention Financial and benefit advice Local advice help and support grants School travel support Residents' Support SchemeWelfare reform Local Housing Allowance Targeted Affordability Funding Community legal advice Legal aidWelfare benefits adviceNo recourse to public fundsWitness and victim support Money matters Debt and money adviceFinancial Inclusion strategy Translating and interpreting services Business Commercial property Commercial lettingsEstates management markets Become a market trader Fees and charges Markets in Tower HamletsMarket trader information Market Street trading feesPrivate stall contractorsMarket Commodity Group Listings Street trading licenceLatest trader offers Business rates Manage my accountBusiness rates reductionsWhat are business ratesWhat happens if I don't pay?Change payment methodBusiness Rates revaluationCrossrail Business Rate Supplement licences Alcohol, entertainment and late night refreshment, Licensing Act 2003 Club premises certificateDesignated Premises SupervisorFilm ClassificationFrequently asked questionsInterim Authority NoticeLate Night LevyLicence applications received this weekLive Music Act 2012Minor variations to a premises licence or club premises certificatePersonal licencesPremises licenceRepresentationResponsible AuthoritiesReview of a premises licence or club premises certificateTemporary events notices (TEN) Auction premises licenceBest Bar None Best Bar None 2022/23 Terms and Conditions Charity collection licensingGambling Act 2005Gambling premises fees scheduleGaming machine permits and notificationsHypnotism authorisationLicence to store petroleumMOT testing stationNursing agency licencePavement Licence applicationPublic footway licenceSale of explosives and fireworksSale of poisonsScaffolding and hoarding licenceScrap Metal Dealers Act 2013Sex establishment licenceSpecial treatments licenceSports grounds licencesTheatre licence Business support and advice Whitechapel Town Centre Management Whitechapel Town Centre business support and training action planWhitechapel Town Centre marketing and promotion action planWhitechapel Town Centre safety and security action planWhitechapel Town Centre street cleaning and graffiti action planWhitechapel Town Centre waste management action planWhitechapel Town Centre women's safety action plan Business Growth TeamHigh StreetsAffordable workspace and premisesProjects and opportunitiesEnergy Bill Relief Scheme for businesses tenders_and_contract Tender opportunitiesProcurement - Tendering, RFQ and Requisitioning ToolsWorking for Tower Hamlets and Suppliers Code of conduct Health and safety Health & safety regulation & inspectionFood Food business registrationFood hygiene rating schemeFood safetyFrequently Asked QuestionsFood safety regulationsFood training coursesFood for Health Awards Food for Health Award and terms and conditionsFood for Health award holders Workplace fire safety requirementsHealth & safety at work: advice & trainingAnimals regulation Animal Activity LicencesMovement of animalsDangerous wild animalsZoo licences Automatic fire alarms: keeping false alarms to a minimumFire safety Building Safety concerns and complaintsFire safety at homeAdvice and support for leaseholdersKeeping council homes and high rises safeHousing association tenants and private rentersOur commitment to fire safetyBuilding safety pledgeBuilding Safety ActCommunity fire safetyFire safety at workFire safety in schools Attempting to extinguish firesFire drills and trainingFire evacuation routine Fireworks adviceHome fire safety visitsCharging your e-bike and e-scooter safely About Smokefree Tower Hamlets Promoting a Smoke Free BusinessShisha Lounges: Business GuidanceSmoke Free Cars, Homes and Parks InsuranceTrading standards Consumer adviceExcess packagingFair tradingFood LabellingHealth and safety training coursesMail forwardingProduct safetyPublic weighbridge operator's licence and motor salvage operatorSunday trading notification and registrationTrading standards advice to businesses and underage salesWeights & measures Local and national advice services Account 3Bangladeshi Youth MovementBromley By Bow centre and St Hilda's community centreCitizens Advice Bureau (CAB) in Tower HamletsIsland Advice CentreLegal Advice CentreLimehouse project and Praxis community projectsOcean Somali Community AssociationPraxis Community ProjectsSouth Bromley ForumSt Hilda's East community centreSt Peter's Bengali AssociationTower Hamlets Law CentreToynbee Hall Free Legal Advice Centre training and development Community & living Borough statistics Borough statisticsArea profilesHousing DataIncome, poverty and welfarePopulationEducationDiversityEconomy business and Labour MarketCensusCensus 2021Digital inclusionResearch tools and guidance Useful linksData toolsGuidance Annual Residents' Survey Voluntary and Community Sector Voluntary and Community Sector AwardsVCS strategy and partnership The Compact with the Voluntary and Community Sector Tower Hamlets Grants FrameworkCouncil funding for VCS Mayors Community Grants Theme 1 - Tackling Cost of Living CrisisTheme 2 - Accelerate EducationTheme 2 Scheme B Lifelong LearningTheme 3 Scheme A Employment and Skills Opportunities for Socially Excluded ResidentsTheme 3 Scheme B Sports, Local Culture and HeritageTheme 4 Scheme A – Physical and Mental Health Wellbeing of Older PeopleTheme 4 Scheme B – Physical and Mental Health of ResidentsTheme 5 Scheme A – Inequalities Experienced by People and CommunitiesTheme 5 Scheme B – Community Safety Small grants Community Chest Emergency FundSocial value External funding and training External fundingFunding searches for your organisation Premises Community premises to leaseHalls and venues for hireCase studies Borough statistics Community safety & crime prevention Knife crime & Knife amnestyTower Hamlets Stop and Search Community Monitoring Group (CMG)Tower Hamlets Enforcement Officers (THEOs)Community safety successesAnti-social behaviour Vehicle nuisance / ASBPSPO - illegal street tradingAnti-Social Awareness Week 2025Community Safety Partnership (CSP) Community Safety Partnership Plan 2017-2021 Operation ContinuumNeighbourhood ManagementAnti social behaviour (ASB) case reviewWard walkabout Safer Communities Engagement Days Partnership Task ForceResponsible Drinking BoroughRopemakers PSPOEnforcement tools & support optionsTower Hamlets PoliceSafer NeighbourhoodsFrequently asked questionsClosed ASB case survey data information Domestic abuse VAWG Service Directory #Don'tCrossTheLineBy and for servicesDomestic abuse and immigrationhealth and mental health servicesHousing and accommodation servicesLegal support servicesPeople with disabilitiesSupport for male victims and survivorsSupport services for Black, Asian and Minority, Ethnic groups (BAME)support services for child sexual exploitationSupport services for children and young peopleSupport services for domestic abuseSupport services for FGM, forced marriage and "honour" based abuseSupport services for LGBT victims and survivorsSupport services for older peopleSupport services for perpetrators of abuse/ abusersSupport services for prostitutionSupport services for sexual abuseSupport services for stalking and harassmentTraffickingTower Hamlets Floating SupportVAWG Training opportunitiesWomen's safety in public spaces What can you do?Support services for perpetrators of abuse/ abusersMulti-Agency Risk Assessment Conference (MARAC)Tackling misogyny Dealing with hate crime Organisational pledge against hatePersonal pledge against hateCommunity Safety - support services Prevent Prevent Peer Review ReportPrevent resources Mapping documentsPolicy advice cctvemergencies Emergency Support for residentsBusiness continuity planningCivil emergency planEmergency evacuationFloodingFlooding (drains and gullies) Protective securityCommunity ConversationsCommunity Safety Rapid Response TeamReport a crimeNitrous Oxide - No laughing matterCommunity PaybackGood neighbours Residents' HubCommunity hubs Granby Community HubChristian Street Community HubTramshed Community Hub Performance managementWelcome to Tower Hamlets Communities Minister Lord Bourne visit to the Sundial CentreHomes for UkraineVolunteering opportunitiesWelcome to Tower Hamlets resource Travelling aroundHousing tipsMoney information and adviceHealth and wellbeingLooking for workEducation and childcareGetting involved in council decision makingGetting to know your communityPractical tips for everyday lifeStaying safe Community cohesionPoverty ReviewRegeneration in Tower HamletsTH Women's Commission Become a commissionerWomen's Charter for gender equality and empowerment I can beEqualities in Tower Hamlets Corporate Equalities Plan 2. Development of the Corporate Equalities Plan 2024-263. Our Key Equality Priorities4.Measuring successObjective 1: Work with communities and promote understandingObjective 2: Uphold and protect equality and diversityObjective 3: Address inequalities particularly for ethnic minority communitiesObjective 4: Improve safety and opportunities for womenObjective 5: Ensure our workforce reflects the community10. Governance and Influence11. How to get involved and further information Equality ActPublication of equality informationEquality Impact Analysis (EIA)Tower Hamlets Equality policyEqualities monitoring Halls and venues for hire Chicksand Friendly ClubOsmani CentreRich MixVenue hire policyWhitechapel Gallery Somali Task forceFairness Commission Introducing the Fairness CommissionersMeetings of the Fairness CommissionCall for evidence Building a better Tower HamletsCommunity Strategies A Tower Hamlets for All: Our Partnership Plan 2023-2028Tower Hamlets Partnership Community Right to BidSupport for refugeesSupport groups Carer support groups and organisationsDrugs and alcohol adviceNeedle exchangeLGBT Current volunteering opportunities in Tower Hamlets Community volunteering opportunitiesPark volunteering opportunities Council & democracy Council tax Your Council Tax bill explainedHow much should I be paying?Manage your council tax accountMoving in or outI'm a student - do I have to pay?Do I qualify for a discount?Empty PropertiesCouncil Tax Cost of Living Relief FundSeverely Mentally Impaired (SMI) discountSingle Person DiscountCarer DisregardWhat happens if I don't pay Council Tax?Who is responsible for paying?What do you use my council tax for?Council Tax Bands/guidanceMy Tower Hamlets accountJob related second homes Elections & voting How to voteReport electoral fraudIndividual Electoral registrationEU citizens eligibility reviewReview of polling districts and polling places 2024Elections Act 2022Greater London Authority (GLA) Polls – Thursday 2 May 2024Election 2022 Local Elections timetable - Thursday 5 May 2022 Spitafields NPR Spitalfields referendum timetable Roman Road Bow NPR Timetable for Roman Road Bow Neighbourhood Planning Referendum EU Elections 2019Post-election review of Polling Places 2021Election 2019Publication of verification numberElectoral Register Update 2024 (Annual Canvass)Weavers Ward By Election | Thursday 12 August 2021 Consultations Housing consultations BancroftBaroness RoadBrunton WharfGill StreetHanbury StreetHarriott, Apsley and Pattison HousesHereford EstateHeylyn SquareJubilee StreetKeats HouseLister House and Treves HouseLocksley Estate (Site D)Lowder HouseMontefiore CentreTent Street Past consultations Statement of Gambling Policy Review consultation 2019 Council departments and offices Senior officers at Tower Hamlets CouncilCouncil offices Town Hall Whitechapel Overview and scrutinyCouncil budgets and spending Tower Hamlets Council Efficiency Plan 2016-20Annual accountsNational Fraud Initiative Anti-fraud and corruption strategy Data protection & freedom of information GDPR Data Subject Rights Publication scheme How we make decisionsOur policies and proceduresLeaflets, booklets and newslettersServices for which the council is entitled to recover a feeWhat our priorities are and how we are doing Freedom of Information Freedom of information requestFreedom of Information FAQsAction Plan for the ICO's FOI Practice Recommendations Data Protection ActRe-use of public sector informationRetention policy New town hall Our New Town Hall storyBuilding's historyConstructionEconomic, heritage and environmental benefitsUsing the building Be a councillor Cabinet Member role profileCommittee ChairDeputy Mayor role profileElected Mayor role profileLeader of the Opposition (and Leaders of Opposition Groups) role profileScrutiny Member role profileSpeaker of the Council role profileSupport available for candidates and councillorsWard Councillor Envoys, inspectors and improvement BackgroundMinisterial EnvoysContactFees and expenses The Brexit Commission Meet the commissionersEU citizens' Brexit toolkit Tower Hamlets Civic AwardsComplaints Complaints about Councillors or the MayorFormal complaintsChildren's Social Care complaintsThe complaints process Taking your complaint further School complaintsAdult Social Care complaints Information about councillorsFreedom of the BoroughOfsted inspection 2019Speaker of CouncilWebsite Social mediaWebsite accessibilityWebsite usage archive Boundary commission review Education and learning schools School term and holiday datesSchool admissions School admissions parent portal guideSchool admission appealsPrimary school admissionsElective Home Education (Home Schooling)Secondary school admissionsBanding arrangements for Year 7 entry in September 2025In-year admissionsSchool admissions criteriaAdmissions forumCommunity primary and nursery schools admissions Primary schoolsNursery schoolsSpecial schoolsSchool Absence Penalty Notice (fine)Attendance and welfareSchool governance, information and traded services Becoming a governorDirector's meetingsGovernorHubGuidance and training for governorsPolicies and the statutory work cycleRecruiting and retaining governorsSchools forumWho are school governors? Travelling to and from school Transport for pupils with special educational needs School services Schools library serviceSchool catering Primary Review for parentsHelp and support Tower Hamlets Educational Psychology Service – Resources PageBullying and harassment policyEducational Psychology Service (EPS) Exclusion of pupils from schoolSchools working with UniversitiesHeadteachers area Good estate management School finance and support EMA and University Bursary awards Education Maintenance Allowance and University Bursary appeals Student finance Tower Hamlets and Canary Wharf Further Education TrustTHCW Further Education Trust assessment and eligibility rulesOcean Estate Bursary Scheme Young people's learning agencyUniversal free school meals Early years and childcare Early learning and childcare fundingEarly years inclusionHoliday activities and Food provision (HAF)Looking for Childcare in Tower HamletsInformation for schools 30 hours scheme communicationEarly Years business and financial guidancePlanning for your nurserySupport for early learning and childcare at school 1001 Critical Days & Adverse Childhood Experiences (ACE)Becoming a childminderEarly Years Foundation StageEarly Education and Childcare TrainingFamily Information ServiceSafeguarding in the Early YearsSchool readinessSupport for Our Youngest Children LibrariesYoung people Youth Justice Service Youth Justice Service CommunicationStop and SearchOut of court DisposalsGoing to CourtCourt OrdersMissing your appointmentsRestorative JusticeVolunteering with the Youth Justice ServiceDisproportionality and the Youth Justice Service Young MayorThe Youth Achievement Awards 2024Employment and opportunitiesBreaking the CycleChildren in CareMy wellbeingSEND youth service offerLGBTQI+ youth service offer Learning centresPrimary Capital programme Bygrove Primary School Technical specifications for Bygrove Primary SchoolProgress Smithy Street Primary School Technical Specifications for Smithy Street schoolHow the project is progressing mayflower Technical specification for MayflowerHow the project is progressing malmesbury Technical Specifications for Malmesbury SchoolProgress Stebon Primary School Technical specification for Stebon Primary SchoolProgress Globe Primary School Technical specification for Globe SchoolProgress Canon Barnett Primary School Technical specification for Canon Barnett SchoolProgress Elizabeth Selby Primary School Technical specification for Elizabeth Selby SchoolProgress Capital Expansion Scheme Arnhem Wharf Primary School How the project is progressingTechnical Specifications for Arnhem Wharf Primary marner How the project is progressingTechnical Specifications for Marner Primary manorfield ProgressTechnical specification Free Physical Education CPD courses for Tower Hamlets school staffParental support Families Matter magazineParental engagementParenting programmesParent and Carer CouncilSEND Information, Advice and Support ServiceDads' networkRecord numbers at conferenceSpecial educational needs (SEN) Special educational needs assessments Supervised medication in schools pre-schools Nursery inspections Extra-curricular activities Tower Hamlets Arts and Music Education Service (THAMES)Holiday childcare Apply for a place on the Holiday Childcare SchemeFood at the scheme and packed lunch guidanceFuture datesHCS About our scheme activities and newslettersHCS Ofsted reports and accreditationsHCS partnerships Employment of children and young people Work permits for childrenPerformance licences for childrenEmployment of children and young people – working hoursPermitted employment for children and young peopleInformation on child employment for young people of school age School visits Research Governance Framework (RGF)training_and_developmentThe Healthy Lives Team The Healthy Lives Team newsletter archive Environment & waste Recycling and waste FLASH How to use the service Time banding Time banded streetsWaste Regulations and Time Banded Waste Collections NoticeHousehold Waste Regulations 2024Commercial Waste Regulations 2024 Let's rethink it!Recycling containers and purple bin recycling at homeBulky waste Accepted items for bulky waste collection Recycling in schoolsMake a pledge, be a recycling hero!Garden wasteFood waste collectionsOrganise your own clothes swap eventImproving recycling facilities for flatsCommercial waste Terms and conditions for pre-paid sacks Recycling ChampionsClinical waste collectionsRecycle and reuse your clothes and textilesHazardous wasteReduce your waste - top tipsHome compostingReuse and recycling centre (RRC)A-Z recycling guideWhat cannot be recycled?Report a street cleaning problemManaging agents and landlords guide to rubbish and recycling for purpose-built flatsWaste cooking oil collections Street care and cleaning Litter, flytipping and enforcementGraffitiA Cleaner, Greener boroughA cleaner, greener Tower Hamlets - How we are doing Pest controlpest control Pest control products: important buying adviceBed bugsPrepare your room for bed bug treatmentBlack antsCockroachesFleasMicePest control terms and conditionsPharaoh antsRatsWasps Environmental health pollution Air quality Advanced information on air quality Air quality action plan, progress, and deliveryAir Quality and PlanningMonitoringWhat are we doingWhat we are monitoring and why Air pollution Smoke controlAirborne dustIndustrial and commercialOdour pollution Air quality information and campaigns Anti-idling action days and volunteeringAir pollution and idlingBreathe CleanMayor of Tower Hamlets air quality grantsThe Clean Van CommitmentZero Emissions Network airTEXT - air pollution forecast and alert systemBreathe clean Monitoring air pollutionReport engine idlingAir Quality Action Plan Reports Water qualityContaminated land Contaminated land enquiries and advice for developers Environmental permits and application forms Does your Business need an Environmental Permit? Guidance for Section 61 ApplicationsHazardous substancesHow to control asbestos pollutionPollution control for air conditioning units Noise control Noise service Environmental information regulations Radiation and radioactive substance register Cooling tower notificationRabies protectionTattoo Hygiene Rating Scheme Sustainability Climate emergencyTower Hamlets Energy Residential Energy Efficiency ProgrammeHome Energy Advice ProgrammeEnergy advice and information Grants and assistanceEnergy saving tipsFuel debt and advice Carbon OffsettingBig London Energy SwitchCarbon Reduction Community Grants ProgrammeEnergy certificationCarbon Footprint tool Carbon reductionBiodiversitySites of importance for nature conservationClimate partnership Climate Change Partnership terms of reference Fairtrade Fortnight Animal welfare Animal warden servicePublic Space Protection Order Dog controlResponsible dog ownership You, your dog and the law Flood Risk Management Health & social care Health and adult social care Adults social care Support from adult social careI look after someoneI have a support planI'm going to or leaving hospitalReablementPaying for my careOccupational Therapy Adapting homesCommunity Equipment Service Provide feedbackKnow your rightsSupport from Social Care Support from Social CareWhat to expect from Adult Social CareAssessment What is an assessment?The assessment processMaking a referral Someone to speak on my behalfPaying for your care BenefitsTop upsFinancial advice End of life support Tower Hamlets ConnectAdults Health and Wellbeing Adults Health and WellbeingGroups and activitiesStaying independent New to care and supportLiving at home Shopping and mealsLooking after your homeLiving aids and equipmentTaking medicationMeeting New People Accommodation Staying in your own homeMoving homeSupported_Accommodation Things to do Activities, groups and community servicesHolidays and travelLearning, work and volunteering Getting out and about Using public transportUsing your carMore transport optionsFood shopping Money matters Claiming benefitsPaying for care, support and activitiesDebt management Staying healthy Keeping activeHealthy eatingStop smoking Caring for someone Who is a carer?Support for adult carersCarers Needs AssessmentYoung carers: support and advice Health and wellbeing Health and medical advice Coronavirus Covid-19 vaccines Drugs and alcohol support Alcohol adviceSubstance Misuse StrategyCommon drugs: get the factsAdvice for parents and othersNeedle exchange and harm reduction services in TowerHamletsNeedles & syringesCommunity Alcohol Partnership Hospice ServicesHelp leaving hospitalSupport for adults with HIVVaccines Covid-19 vaccinesPolio Health and Wellbeing BoardJoint Strategic Needs Assessment The people JSNA Mental health Adults Mental Health Strategy Pharmaceutical needs assessment Integrated Commissioning Integrated CommissioningMarket Position StatementMarket Shaping PlanStrategies and plansRelevant policies and procedures for providersEvidence baseProvider communication and engagementProvider registration and quality assuranceInformation about procurement Staying safe / Safeguarding What is safeguarding?I want to report a concernKeeping yourself safeMental Capacity and Deprivation of Liberty Safeguards (DoLS)Safeguarding Adults ReviewSafeguarding Adults Board Learning disability Community Learning Disability Service Eligibility criteriaHow to get support from CLDSI have a support planWhat is a learning disability? Shared Lives What is Shared Lives? Public health Self-service Health KiosksSuicide preventionHealthy lifestyle children SummaryBackgroundDeveloping the action planActionsMeasuring impact Community Health ChecksHealthy WorkplacesMental Health and WellbeingHealthy eating, active lives: adultsSexual health Information for suppliers of sexual health services to residents Maternity and early yearsMental health support for children and young peopleHealthy families programmeHealthy StartImmunisationInfections and diseasesSummer safetyWorkplace Health Check Privacy noticeCommunities Driving Change North East Locality: Bromley by Bow CentreNorth West Locality: The Young FoundationSouth East locality: Poplar and Limehouse NetworkMyTime Active Oral healthCancerEnd of life careHealth protectionIndependence in older peopleScreeningTobacco control Children and family care Safeguarding Children Partnership Child Safeguarding Practice Review Early Help Tower Hamlets Family HubsChildren and Family Centres Children and Family CentresWhat help can I get from my local children and family centre? About Early HelpEarly Help at the front door (MAST)Supporting Stronger FamiliesWhere can I get help?Early Help Assessment (eEHA)Reducing Parental Conflict: Information for parentsSchools and professionals Reducing parental conflict – information for professionalsSocial Workers in Secondary School (SWISS) Early Help Training ProgrammeParent & Adult Education Advice and support for looked after childrenEdge of CareLeaving Care ServiceThe Learning Academy Starting your social work careerStep Up to Social WorkCareer-long learningThe way we workAccreditations and resources Child RightsChild protectionChaperone serviceHospice care for childrenKeeping children and young people safeSupporting people programme Children's social care LADO A guide for staff and volunteers who work with childrenUnderstanding the role of the LADOSafeguarding allegations against staff and volunteersWhat happens when you make an allegation Residential care for childrenThe Tower Hamlets Corporate Parenting Board Doctors, GPs and hospitals Chemist rota Care Act FAQs Housing Housing Options Resident Focus GroupCouncil Tenants and Leaseholders Environmental Services Cleaning and CaretakingGardeningResponse TeamTrees on estates Council Leaseholders Are you thinking of selling your ex-council home?Buying a block freeholdBuilding insuranceInvoicesPayment optionsSubletting or selling your homeLeasehold alterationsWhat are major works and why do I have to pay?Your leaseYour service charge Council Tenants Before you move inChanging or ending your tenancy, or moving homeRight to BuyYour rentYour Tenancy Agreement Estate Management Estate parkingKeys, fobs and storageParking and garage applicationsParking prices and FAQsTraffic Management Order FAQsYour permit renewal How we are performing as a landlord Comment, Compliment or ComplaintLandlord responsibilitiesPerformance and TSMsStrategies and policiesYour Voice, Our Action Involving and engaging our communities Community Food GardensInvolving council tenants and leaseholdersTenant's VoiceTRA and TMO's Keeping residents safe Anti-Social Behaviour and Hate IncidentsDamp and mouldHome insuranceSafety and compliance Building SafetyFire safetyHealth and safety complianceResident duties around fire safety Other ways we can support you MyHome Signing up to MyHomeUsing MyHome Repairs and Improvements Report a repairOur repairs contractorsRepairs responsibilities and service standardsWhen repairs go wrongRepairs and Major Works Fire Risk Assessments (FRAs) Lettings and the housing register Apply for social housingChange of circumstancesBidding for homes Accessible housing register (AHR) Finding a homeMutual home exchangeKey worker schemeTower Hamlets allocation schemePartner landlordsBeware of council house scammers Housing Options Service Homeless situations Asked to leave by friends and familyHelp and housing for armed forces personnelHelp and Housing for care leaversHelp if you are homeless and pregnantHomeless older peopleHomeless when released from custodyHomeless young peopleHomelessness - hospital dischargeHomelessness and Domestic ViolenceHomelessness and mental healthHousing advice for people experiencing a non-violent relationship breakdownHousing and Immigration restrictionsUnder 18 Homeless informationEviction from the private renting sector Looking for housing Find a home for private rentFinancial assistance with a depositIntermediate rentIntermediate housing register Homelessness prevention Homelessness prevention: private sector renting Advice to prevent homelessnessTemporary accommodation: advice and support Temporary accommodation: repairsPaying rent for temporary accommodationFinding a doctor or dentistFinding schools and services for childrenMoving to your new home Homelessness FAQsHomelessness prevention: private sector renting Tenancy deposit protectionTenancy deposits Help rough sleepersKnow your rights about homelessnessDuty to referHomelessness prevention: money advice Mortgage arrearsRent arrears Homeless or worried about losing your homeHousing Options ServiceHomelessness advice and support Sheltered housing for homeless people About the Homelessness Reduction Act 2017 Help with overcrowding In the home How to dispose of large itemsTips to reduce waste FamiliesHealth Mental health support LearningOut of the homeOvercrowding Housing AdviceWork and Money Social housing in the borough Council and housing association tenant complaintsDamp and mould advice for council or social rent tenantsHousing associationsTower Hamlets Housing ForumPerformance and updatesMembers of the Tower Hamlets Housing Forum (THHF) Tackling the housing crisisPrivate tenants, landlords and homeowners Private Tenants House repairsPrivate housing advice serviceDamp and mould advice for private rentersHarassment and illegal evictionTenancies, deposits and evictionsRenters' charter AlarmsAre you lodger?Deposit protectionElectrical safetyFair tenancyGas safetyIt's your home!Legal InformationLetting Agency FeesMoney protectionMoving outNo discriminationPermission to rentPests and verminReasonable repairRent increasesRenters charter complaintsTenancy agreement Retaliatory evictionRevenge EvictionsLetting agents and feesTenant FAQ Private Landlords Selective LicensingAdditional Licensing Scheme (HMOs)Mandatory HMO LicensingLandlord Licensing Fees, Charges and RefundsInspections of Houses in Multiple Occupation (HMO)Landlord accreditation schemeFire safety in HMOsLandlord FAQCivil penalties process under the Housing and Planning Act 2016Landlord InformationManaging agents and landlords guide to rubbish and recycling for purpose-built flatsPrivate Sector Housing Standards and Enforcement Housing Grants Disabled facilities grantHome Improvement AgencyPrivate sector housing grants Empty homesImprovements and repairs Damp and mouldRegeneration in Tower HamletsHousing and tenancy fraudStrategic HousingCouncil and housing association tenant complaintsHousing and Planning ActHousing statements and strategies Borough Investment Plan - Quality Homes in Quality PlacesHomelessness StrategyHousing regeneration strategy and plansHousing revenue account business planOvercrowding and Under occupation Statement 2013Performance reviewPrivate sector housing renewal strategyStrategic Housing Market Assessment and Housing Needs SurveySupporting People strategyTenancy Strategy Affordable housingRegulator of Social Housing (RSH) Damp and Mould Survey 2022 Jobs & careers Jobs at Tower Hamlets CouncilJobs in adult social care Our teamsTestimonials Jobs in Children's Social care Our vacanciesJoin our thriving teamWhy choose us?Children's Newly qualified Social Workers/ASYE ProgrammeOur Practice Framework - Better Together Employment and training initiatives WorkPath Work Experience at TH Privacy NoticeThe Local Supported Employment (LSE) InitiativeYoung workpath Young Workpath Apprenticeships The world of workOptions after sixth form or collegeOptions after year 11Options in year 8 or 9Information for schoolsInformation for young peopleInformation for parents and carersRegister for WorkPathCurrent opportunitiesApprenticeships in Tower Hamlets ApprenticeshipsEmployersSchools and CollegesTraining providers and colleges Idea Store LearningArts jobs & professional developmentJET at the Tower Project Working for Tower Hamlets Council Staff benefitsAbout the boroughCouncil's TOWER valuesPositive about disabilityTerms and conditionsPrevention of illegal working Show and Tell Adult Social CareFacilities ManagementLegalPublic HealthStrategy and policy Equal opportunitiesJob Centres Leisure and culture Parks and open spaces Parks directory Abbott Road recreation groundAckroyd Drive open spacesAlbert GardensAll Saints ChurchyardAllen GardensAltab Ali ParkAlton Street open spaceArbour Square GardensArchibald Open SpaceBartlett ParkBaxendale Street GardensBeaumont Square GardensBelgrave Street Open SpaceBethnal Green GardensBonner Hall GateBoundary GardensBow Churchyard (St.Mary's)Bromley Recreation Ground (also known as Bob's Park)Caledonian WharfCarlton Square and GardensCarron and Continental WharfCastle WharfCavell Street GardensCemetery Park (Tower Hamlets Cemetery Park)Christchurch GardensCompass PointCotton Street open spaceDockers Tanner open spaceFern Street open spaceFord Square GardensFriars Mead open spaceFurze Green open spaceGlamis Adventure PlaygroundGlobe Road open spaceGosling GardensGreat Eastern SlipwayGrove Hall ParkHancock Road open spaceHardinge Street open spaceHellings Street playparkIon Square GardensIsland GardensJesus GreenJohnsons DrawdockJolly's GreenKing Edward Memorial ParkKings WharfLangdon ParkLeven Road Outdoor SpaceLibrary PlaceLondon WallLondon YardMaconochies WharfMallon GardensMasthouse TerraceMeath GardensMercers Burial GroundMiddleton GreenMile End ParkMile End Road open spaceMile End Road VergesMillwall ParkMudchute Park and FarmMuseum GardensNewcastle DrawdockParadise GardensPennyfields open spacePollard SquarePoplar ParkwayPoplar Recreation GroundPrestons Road open spaceProspect ParkRaines MansionsRavenscroft ParkRectory GardensRopemakers FieldsRopewalk GardensRounton Road open spaceSchoolhouse Lane PitchSelwyn GreenShacklewell Street Ball Games AreaShandy ParkSidney Square GardensSilvocea WharfSir John McDougall GardensSt. Annes ChurchyardSt. Bartholomews GardensSt. Dunstans ChurchyardSt. George in the East Churchyard and GardensSt. James GardensSt. Johns GardensSt. Johns ParkSt. Matthews Church GardensStepney ClocktowerStepney Green GardensStepney Green ParkStonebridge WharfStoneyard Lane GardensSwedenborg GardensTower Hill ApproachTrafalgar GardensTredegar Square GardensTrinity GardensTrinity Square GardensTwelve Trees CrescentYork Square GardensVallance Road GardensVaughan Way open spaceVictoria ParkVirginia GardensWapping Canal SystemWapping GardensWapping GreenWapping Rose GardensWapping WoodsWarner Green open spaceWaterside GardensWeavers FieldsWhite Horse Lane Open SpaceWhite Horse Road Park and Adventure PlaygroundWyvis Street open space Visit Our ParksA - Z of parksPark development and improvements Policy on the use of pesticidesService standards Victoria Park Horticulture and GardensCommunity EventsHistoryLeisureVictoria Park Memoryscape TrailRoom bookingsBook the Victoria and Alexandra BuildingBook The Hub BuildingVolunteering and Friends of the parkPark trails Mile End Park The Art Pavilion Mile EndMile End Ecology Pavilion The Ecology Park Wedding Ceremonies, Receptions & Celebrations at The PavilionsThe Children's Play Pavilion & ParkLeisureThe Green Bridge Trading in parksPlaygrounds and Inclusive PlayKing Edward Memorial ParkBartlett parkDogs in our parksGet involved: Park Friends Groups and VolunteeringHistory of parks and open spacesAltab Ali ParkThe London Borough of Tower Hamlets - Parks rulesParks & Nature Conservation TreesSponsor a TreeWoodlands Bethnal Green GardensIsland GardensSir John McDougall GardensStepney Green ParkMeath GardensMillwall ParkPoplar Recreation GroundSt George's GardensTrinity Square GardensCemetery parkFarms in Tower Hamlets Mudchute Park and FarmSpitalfields City FarmStepney City Farm Allotments in Tower HamletsAwards & performanceApply for a memorial park benchTerms and conditions for purchasing a memorial benchOpen space strategyManagement plansByelaws for pleasure grounds, public walks and open spaces Sport and physical activity Choose a sport Badminton Laws of Badminton BasketballfootballTennis Leisure centres and facilitiesPitch and court bookingMayors Cup Badminton Our programmes Club development Sports funding London youth games Weekly timetableSwimmingSt George's Leisure CentreSports Clubs ACE 05 FCAcorn-FCBethnal Green Swimming ClubBethnal Green Weightlifting ClubBikeworksBromley By Bow FCDFS Judo AcademyDocklands Sailing & Watersports CentreEast London Hockey ClubEast London Ladies FCEast London Uechi-Ryu KarateEast One FCFC OsmaniFight ZoneHadri TaekwondoIsland Netball ClubIsle of Dogs Darts ClubKaizen Ryu Karate DoKekoa FCKO Combat AcademyLimehouse Laces FCLondon Lionhearts Volleyball ClubLondon ShootfightersLondon Sportiff CCLondon Tigers Cricket ClubLondon Tigers FCLove to SwimLynx Volleyball ClubMartial Finesse AcademyMile End Climbing WallMillwall Albion FCMillwall Rugby ClubMindset FCMohammedan Sporting ClubMorpeth Table Tennis ClubNewark Youth LondonNorth Greenwich Bowls ClubParkour GenerationsPoplar, Blackwall & District Rowing ClubPYO FCRaging Dragons Dragon Boat ClubRepton Boxing ClubRobin Hood Tigers FCRoyal Tigers sports clubShadow Youth Alliance FCShadwell Basin Outdoor Activity CentreShadwell Sailing ClubShadwell Youth OrganisationSocial Organisation For Unity and LeisureSporting Bengal FCSporting Green FCSt Hilda's East Youth Badminton Club (Ages 10-16)St Katharines FCStepney FCThai Boxing Fighters AcademyThe City Fencing ClubTower Hamlets Badminton ClubTower Hamlets BMX ClubTower Hamlets Cricket ClubTower Hamlets Cycling ClubTower Hamlets FCTower Hamlets Judo ClubTower Hamlets Trojans Basketball ClubTower Hamlets Women's FCTower United FCUpswingVallance FCVicky Park FCVicky Park Vikings FCVictoria Park FCVictoria Park Harriers & Tower Hamlets Athletics ClubWapping Hockey ClubWapping Tae Kwon DoWapping Warriors FCWapping Wildcats Volleyball ClubWapping Youth FCWarriors Futsal ClubWestward Boys FCWhitechapel Jiu Jitsu ClubYoung Stars Elite Conditions of hire Stepney Astro Turf libraries 24 hour libraryLibrary & Idea store membershipIdea Store and library services Local history Local History Library & Archives Publications for sale War memorial maintenance Arts, events and information Altab Ali and The Fight for Equality South Asian Heritage MonthCulture Capital ProjectsNarratives of Time Project informationWhat's onHow to get involvedProject timeline walking Cycling and walking to school Sustainable travel walks Exploring Banglatown and the Bengali East EndIsle of Dogs walksExploring the vanishing Jewish East EndCanary Wharf and Isle of Dogs Movie MapTower Hamlets one hour walksSpitalfields walkWapping & LimehouseEast End Life featured walks A new walk in the heart of the old East EndAutumn ambleTake in some plaques, parks and a pavilionWalking in a winter wonderlandIn the footsteps of the dragonTales from the riverbankStepping out in StepneySet off with a spring in your stepSet off with a spring in your stepTingling trek through borough's spinePastime paradiseWalk of the month: Island Gardens and MudchuteWarm yourself with a winter stroll around E14 Walk Tower Hamlets The Coronation of King Charles III funding, training and eventsSt George's DayBlack History MonthBangladesh at 50 My Home My BariBANGLA: a new public artwork for WhitechapelBrick Lane mural Season of Bangla drama A Season of Bangla Drama 2025 Local attractions The cultural trail Brick Lane just south of Bethnal Green RoadBrick Lane just north of Cheshire StreetBrick Lane north of Woodseer StreetBrick Lane just north of Fournier StreetBrick Lane just north of Old Montague StreetOsborn Street just north of Whitechapel Road Quirky shopping guideDiscover Tower Hamlets Eating and drinking Spitalfields & BanglatownStepney, Wapping and LimehouseSt Katharine DocksWest India QuayAround Tower BridgeBethnal GreenBowCanary WharfExcel vicinity Online arts & entertainment guide Planning and building control Planning applications Process to obtain building control drawingsSearch and comment on planning applicationsMaking a planning application Local validation list Affordable Housing StatementAir Quality AssessmentBiodiversity Net Gain (BNG)Biodiversity Survey and Report, Urban Greening Statement and Ecology AssessmentCGI VisualisationsCommunity Infrastructure Levy (CIL) – Planning application additional information formConstruction Environmental Management PlanDaylight / Sunlight AssessmentDesign and Access StatementDesign CodesDevelopment SpecificationDigital 3D ModellingDrainage Strategy and Sustainable Urban Drainage Systems (SuDS) reportEnergy Assessment and Overheating MitigationEnvironmental Impact AssessmentEqualisation StatementFinancial Viability AssessmentsFire StatementFlood Risk Assessment (FRA)Flues and Ventilation Extraction DetailsFoul Sewage and Utilities AssessmentHealth impact assessmentHeritage Impact StatementICNIRP statement for Telecommunications Apparatus/ Telecommunications DevelopmentInclusive Design (Wheelchair Accessible Housing Statement)Land Contamination AssessmentLandscaping SchemeLighting AssessmentNoise Impact Assessment and Mitigation DetailsParameter PlansParking and Access Details (Parking Provision)Photographs / Photomontages / Townscape and visual impact assessmentsPlanning Application Local Requirements for Submitting PlansPlanning Application National RequirementsPlanning Obligations – Draft head(s) of TermsPlanning StatementRetail Impact AssessmentStatement for telecommunication prior approvalStatement of Community InvolvementStatement of ReasonsSupporting Evidence for Existing UsesTransport AssessmentTransport StatementTravel PlanTree Survey / Arboricultural StatementWind Impact AssessmentWorks to Trees in a Conservation AreaWorks to Trees Subject to a TPO Check if you need planning permissionPre-application advice Isle of Dogs & South Poplar Community PanelDuty planning officer serviceMansard roof proposals within Driffield Road & Medway conservation areas Apply for planning permissionAfter a planning application is madeGetting help from a planning agent Appealing against a planning decisionPermitted developmentPlanning application fees and chargesDocument copy requests and file retrieval Building control Building control charges Building Control Fees and Charges Guidance NoteDomestic Extensions and AlterationsStandard Charges for the Creation of New DwellingsAlterations to a Single Non-Domestic Building Check if you need building regulations approvalMake a building regulations application How to apply for building regulations approvalFees and charges Guidance on the building regulationsRequest a site inspectionDuty building control officer advice serviceGet permission to demolish a buildingDangerous structures Planning policy & guidance Local plan Local Plan 2031: examinationLocal Plan 2031: Evidence Base LibraryLocal Plan 2031: Examination Library Emerging Draft Local PlanSupplementary guidanceNeighbourhood Planning PoplarSetting up a neighbourhood forum and areaWappingEast ShoreditchLimehouseIsle of DogsSpitalfieldsRoman Road Bow Monitoring and programme reportingArticle 4 DirectionsBrownfield Land RegisterLondon Legacy Development Corporation (LLDC) Infrastructure planning London Borough of Tower Hamlets' Community Infrastructure Levy (CIL) LBTH CIL submission and examinationPrevious CIL consultation Section 106 ServicesSection 106 planning obligationsNeighbourhood Community Infrastructure Levy (NCIL)South Dock BridgeLocal Infrastructure FundCommunity Infrastructure LevyDevelopment viabilityInfrastructure delivery Conservation and urban design Conservation strategyConservation areasListed buildings & locally listed buildingsWorld heritage sites and archaeologyRegistered parks, gardens & London squaresHeritage at risk & historic buildings grantTree management and preservation ordersUseful links: Historic environmentConsultations Breaches of planning regulationsLocal land charges Full official property searchPersonal searchCommon land and village greens register and application Planning datasetsStreet naming and numbering Street naming and numbering: frequently asked questions Consultation and engagement Driffield Road and Medway conservation areas consultationPoplar Community Development Panel The Development Review PanelWhy join the panel? Previous consultationsStatement of Community Involvement Short-term letsThe Construction Management Plan Service Transport & streets Parking Traffic management Orders Proposed Introduction of a Traffic Management Order - St DunstansTraffic Management Order - Bow West PlansTraffic Management Order - St Dunstans PlansProposed Introduction of a Traffic Management OrderProposed introduction of a traffic management order - Bromley SouthProposed Introduction of a traffic management order - LansburyProposed Introduction of a traffic management order - LimehouseProposed Introduction of a traffic management order - Mile EndProposed Introduction of a traffic management order - PoplarProposed Introduction of a Traffic Management OrderProposed introduction of a traffic management order - StepneyProposed Introduction of a Traffic Management Order Bow WestTraffic Management Order - Bow West PlansTraffic Management Order - Bromley South PlansTraffic Management Order - Lansbury PlansTraffic Management Order - Lansbury PlansTraffic Management Order - Mile End PlansTraffic Management Order - Poplar PlansTraffic Management Order - Shadwell PlansTMO Stepney PlansTraffic Management Order Public NoticeProposed Introduction of a Traffic Management Order - Bethnal Green West Parking permits School Street PermitResidents parking permitVisitor vouchersBusiness parking permitPublic service parking permitDaily temporary parking permitOther parking permitsMarket trader parking permitContractor parking permitChange your detailsHelp with your permit queryExemption permit Parking chargesCar free developmentsControlled parking zones and chargesTower Hamlets Notice of Penalty Charge ChangesNOTICE OF CHANGES TO PENALTY CHARGES AND ADDITIONAL FEESParking finesBlue Badge SchemeTerms and conditions Business parking permit terms and conditionsContractor permit terms and conditionsDispensation terms and conditionsEstate parking terms and conditionsMarket trader parking permit terms and conditionsPersonalised disabled bay eligibility criteriaPersonalised disabled bay permit terms and conditionsPublic service permit terms and conditionsPublic service voucher terms and conditionsResident daily permit terms and conditionsResident parking permit terms and conditionsSchool streets permitSuspension terms and conditionsTMO Estate Parking Permit Conditions of UseVisitor voucher terms and conditions Debt recovery frequently asked questionsParking EnforcementPassenger transport services Frequently asked questionsFleet managementPassenger servicesPassenger booking formsService standardsTypes of vehicle Parking promise Parking annual reportAnnual parking report 2018 Parking & Mobility Services customer charterParking bay suspensions and dispensationsParking on non-council landPersonalised-disabled-baySkip permits Terms and conditions for skip permits Parking charges April 2024Car clubsParking with a blue badgeVehicle removal Roads, highways and pavements Report a street problemRoadworks and closuresObstructions to roads and pavementsHighway searchesPavement maintenance Clean & clear routes to school Dropped kerbs and vehicle crossoversBridgesStopping up / diversion of highways application guidancePlay StreetsStreet lightingYellow linesRoad adoptionWall maintenanceWinter weather and gritting Clearing snow and ice from pavements and public spaces cycling Free cycle training for all agesCycle parkingAll Ability Cycling ClubCommunity led cycling projectsCycling StrategySantander Cycles Community transport services Motability scheme Road safety Road and pavement hazardsSpeed reductionPedestrian crossingsSchool crossing patrolsMotorbike safetySpeed limitsDangerous road junctionsSafety advice for car drivers Abandoned vehiclesPublic transport Freedom pass for disabled peopleFreedom pass for older persons Road markings & signage Traffic signals The Construction Management Plan ServiceTaxis & minicabs Hackney carriage (black cab) licencesPrivate hire vehicle (minicab) licencesThe taxicard scheme Transport policies