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Visitor voucher terms and conditions

1.1 You must live in the borough.

1.2 The vehicle must not exceed 2.3m (7’ 6”) in height or 5.25m (17’ 3”) in length.

1.3 The cost of a daily voucher is £1.65.

1.4 A voucher is valid on-street during the controlled parking times. It is not valid on council estates or private land.

1.5 A voucher is valid for six hours from the date and time selected on a weekday.

1.6 A voucher is valid all day on a Saturday or Sunday up to midnight.

1.7 A voucher is valid in the mini-zone that you live. A letter and number will be displayed on the parking bay sign, such as zone A1, B2, C3, or D1.

1.8 The voucher is valid in the parking bays signed: ‘Resident Permit Holders Only’, ‘Permit Holders Only’. ‘Permit Holders or Pay by phone’ or ‘Resident Permit Holders or Pay by phone’

1.9 A voucher is not valid in any other bays, including suspended bays.

1.10 A voucher does not guarantee the user a parking space.

1.11 A voucher is non- refundable.

1.12 Any misuse of a voucher or suspect fraud may result in your account being suspended pending investigation, and if proven your account may be closed indefinitely.

1.13 The council reserves the right to change the terms and conditions by giving you 28 days’ notice.

Maximum number of vouchers

2.1 You can order up to 240 vouchers in a rolling year. This also applies if you are a blue badge holder living in a car free property.

2.2 If you live in a car free property and you are not a blue badge holder you can only order up to 30 vouchers in a rolling year.

2.3 If you have a daily carer you can order up to 480 vouchers in a rolling year.

Free vouchers

You do not have to pay if:

3.1 You have a daily carer or;

3.2 You are aged 60 years or over.

Data protection and general data protection regulation

2.1 To view how the council will use your data, please see visit the data protection & freedom of information section.

2.2 To view our Privacy Notice, see our legal notices.