Pest control

Disruption during the Covid-19 outbreak

Pest control is an essential service and our pest control officers are key workers.

To protect you and our staff, we have had to restrict appointments at this time.

We thank you for your patience.

We can help you get rid of insects, rodents and health hazards that pests cause.

We have experienced officers and effective treatments. We can advise you how to stop pests returning too.

These prices include VAT:

This service is free to all borough residents whether the rat is in a dwelling, garden or other residential outdoor area.

If this applies to you, treatment for public health pests is free.

Please have proof of this to show us when we visit you.

You have the right to cancel a booked visit.

When treatment has already started, a partial refund will be given.

Services are free if you are a tenant or leaseholder of one of these organisations:

Tower Hamlets Homes
ARHAG Housing Association
Belgrave Street Housing Co-operative, odd numbers 13 to 49 Belgrave Street, E1
East End Homes
One Housing Group (Island region residents only)
One Support residents at John Sinclair Court, 36 Thrawl Street, E1 6RN
Poplar HARCA (Services are only for tenants of Poplar HARCA. Leaseholders will be charged for our services)
Providence Row Housing Association
Spitalfields Housing Association
Wilfred East London Housing Cooperative residents at 1 – 95 Corbin House, Bromley High Street, E3 3BQ

We work with non-food businesses in the borough.

Please get in touch with us by email and an adviser will get back to you.

If you have any other questions about pests or our services, you can also contact us at pest.control@towerhamlets.gov.uk

If you are unable to use the online form, please call 020 7364 5000.