Parking update

The recent change to resident parking permit terms and conditions on 1 September 2020 has been put on hold for further review. Your permit will be valid all day in the zone that you live in and up to three hours in any other zone from the time that you first park.

Permit renewals

We introduced a new online system on 1 October 2019. If you have a paper permit, or if your virtual (paperless) permit was issued between 1 October 2019 and 26 November 2019 then you will need to apply for a new permit on or before the expiry date. You will then be able to select the date that you want the new permit to start from.

Call centre waiting times

Our call centre is currently receiving a high volume of calls with longer than usual waiting times. We advise customers to use our online form for parking permit enquiries for the quickest response.

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School streets permit terms and conditions

General Terms and Conditions

1.1      This exemption applies to residents, parent/carer with a special educational needs child who attends the school, school staff and businesses who live and work on a school street, and blue badge holders living in the borough.

1.2      A blue badge holder will only be allowed a permit for one school street.

1.3      You must provide the exemption documents to qualify for a permit.

1.4      Your documents must show your full name, address and vehicle registration number.

1.5      Your vehicle must not exceed 2.3m (7’ 6”) in height or 5.25m (17’ 3”) in length.

1.6      The permit is issued free of charge.

1.7      You must contact us immediately if any of your details change, or you no longer require an exemption, by filling out the parking contact form on the council’s website.

1.8      Your permit may be cancelled without prior notice if you breach any of the terms and conditions.

1.9      We reserve the right to request at any time any exemption documents to check that you continue to meet the exemption requirements.

1.10   We reserve the right to change the terms and conditions by giving you 28 days’ notice.

Resident exemption documents

2.1    UK registration Certificate or Insurance Certificate and Policy.

Parent/Carer exemption documents 

3.1      School letter to confirm that the child has special educational needs and attends the school, and your insurance certificate to show that you are insured for business use.

School staff exemption documents

4.1      School letter to confirm that you are an employee, and your insurance certificate to show that you are insured for commuting.

Local business exemption documents

5.1      Company letter to confirm that you are an employee, and your insurance certificate to show that you are insured for business use.

Blue badge holder exemption documents

6.1      Blue badge, and UK registration Certificate or Insurance Certificate and Policy.

Blue badge holder exemption documents (blue badge holder does not drive)

7.1      Blue badge, and

7.2      Department for Work and Pension benefit letter for the current tax year, and

7.3      Another occupant’s UK registration Certificate or Insurance Certificate and Policy showing your address.

Data Protection and General Data Protection Regulation

8.1      To view how the council will use your data, please see visit the data protection & freedom of information section.

8.2      To view our Privacy Notice, see our legal notices.

8.3      We may share information provided to us with other bodies responsible for; auditing, or administering public funds, or where undertaking a public function, in order to prevent and detect fraud