Key Worker Permit and Government COVID 19 Pass

All entitlement to free parking concessions for key workers including the use of Government COVID 19 passes  will end across the London Borough of Tower Hamlets on Sunday 20 June 2021. Please be advised parking enforcement will commence from Monday 21 June 2021.


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Personalised disabled bay eligibility criteria

Criteria for a Personalised Disabled Bay 

To qualify for a personalised disabled bay, you must meet all the relevant eligibility criteria. 

To ensure an applicant receives a fair hearing, the criteria is split into individual and environmental criteria. This will facilitate a more comprehensive review of the individual needs and the road environment.  

This approach will enable the Council to advise applicants whether their application has been rejected based on their individual situation, or because there is simply no reasonable location for a Personalised Disabled Bay to be located. 

Documents you must provide 

  1. Full valid UK driving licence - registered to the Applicant / Nominated Driver at the Applicant's address.
  2. Blue badge - must be valid for more than 6 months (please supply both sides of the badge).
  3. Council Tax statement – applicant  and/or nominated driver at the same address (classed as a non-dependant must be shown on the council tax/benefits) - must be dated last 12 months. 
  4. V5C (previously known as a logbook) or mobility vehicle agreement – registered to the Applicant and/or nominated driver at the Applicant's address . 
  5. Tenancy Agreement (more than 12 months), Lease holder Agreement or Freeholder Agreement – name of applicant and/or nominated driver at the address. 
  6. Where the holder of a valid disabled persons badge is not the driver of a vehicle, you will need to provide supporting evidence to show that your nominated driver has to manually handle, carry, push or pull any essential medical equipment required for the blue badge holder. Such as an oxygen tank.
  7. You must provide one of the following (dated last 12 months):
    • Proof of Higher Rate of Disability Living Allowance – Mobility Component (DLA)
    • Proof of Personal Independence Payment (PIP) – you must have a score of 12 points for the moving around component. 
    • Proof of Personal Independence Payment (PIP) - you must have a score 10 points specifically for 'Descriptor E' (under the planning and following journeys) on the grounds that you cannot undertake any journey because it would cause overwhelming psychological distress to the claimant.

If you are unable to provide all of the above documents then we will not be able to process your application.

Individual Criteria 

Where the driver of a vehicle is also the badge holder, they need to:  

  1. Permanently or primarily resides at the address for which the personalised disabled bay is required.  
  2. Provide all the evidence in the document section above.

Passengers will not normally qualify as a driver is expected to park as necessary to assist the disabled passenger to their home and move the vehicle afterwards. Although this may entail short-term obstruction of the highway, this is considered necessary and is therefore unlikely to be considered to be a contravention.  

Where the holder of a valid disabled persons badge is not the driver of a vehicle, they need to:  

  1. Permanently lives at the same address as the blue badge holder. 
  2. There are no spaces within 50 metres of the nearest door of the property where the blue badge holder could be dropped, allowing the driver to relocate the vehicle later.
  3. You must provide all the evidence in the document section above. 

Hidden Disabilities

  1. Permanently lives at the same address as the nominated driver. 
  2. It is essential that the applicant shows how a hidden disability limits or restricts mobility (from expert assessor).

  3. You must provide all the evidence in the document section above

Environmental Criteria 

In all cases, the following criteria must be met:  

  1.  a) There are no available off-street parking spaces.                                                                                       b) The ability to create a parking space (on a public highway) within the boundary or on any land or within any outbuilding or garage, which is within the control of the applicant, and is within 50 metres of the nearest door to the property (front or back).

  2.  An off-street parking space shall be taken to include any space which a council officer identifies as it is the social landlord, private landlord or managing agent’s responsibility to provide you with a parking space.

To help make a decision on whether to approve an application, and to identify possible locations for the personalised disabled bay, the Council may undertake a site survey to consider if: 

  1. Layout of the road, crossing points, incline or decline, surfacing materials and lighting. 
  2. Parking Stress is 90% or above, if spaces are available within 50 metres of the property during controlled parking zone times. 
  3. Any other local conditions which may help the Council decide whether an application could be approved. 

Discretional Criteria 

In some circumstances, local conditions may result in an application being rejected. The Council retains the right to apply judgement in circumstances which would override the above criteria. These could include, but are not limited to, the following:  

  • The nature of the road and footway being such that crossing would be made more difficult for the badge holder, for example a steep incline or lack of street lighting and distance to the bay.

  • Where the holder of a valid disabled persons badge is not the driver of a vehicle and the driver of the vehicle is unable to safely set down the badge holder and park further away. This may be due to their age or it would not be possible for the badge holder to be left unattended for any duration. 

Further Assessment 

Where further assessment is required, this will be undertaken by a qualified occupational health (or similar) specialist. They will be independent of the Council and provide a final report on the applicant, based on the criteria.