Manage your Council Tax account
Need the advice we used to send out with your bills? You can view it online in our explanatory notes.
My Council Tax Account
You can set up a secure online account to access and manage your council tax information at any time.
If your latest bill shows a credit and you want to request a refund you can apply using this service.
Benefits of a My Council Tax Account
- Check the balance and details of your account
- Request a copy bill
- Request a refund
- View any discounts or reductions you may have been granted
- Apply for an exemption or discount
- Make a payment (these will take three days to show on your account)
- Change your method of payment to direct debit (if the bank account is in your name)
- Tell us about your change of address or contact details
- Paperless billing reduces your environmental footprint
Once your online access has been approved, we will email you your user ID and password.
User IDs are allocated to individuals who are responsible for paying council tax on properties in the borough. Each individual will need to register for their own User ID and password.
Log in to My Council Tax account
Do you want to create a My Council Tax Account?
Sign up for online access to your account.
You can also find out about the different ways to pay your council tax.