Neutron Tower fire - advice and support for residents impacted

We are deeply saddened by the incident at Neutron Tower on Saturday 12 September. Our thoughts are with the family of the man who lost his life in the fire, and all of the residents who are displaced from their homes.

See information, advice and support that is available to all residents who have been impacted.

 

Resident Panel

Help shape the future of housing services in Tower Hamlets

Join a group of residents who work closely with the council to review performance, influence improvements, and ensure housing services are delivering for the community.

The Resident Panel meets bimonthly to examine key issues, hear from senior staff, and make recommendations that drive real change.

Join the Resident Panel

We are currently recruiting 8 tenants, 3 leaseholders and 1 tenant of a leaseholder to join the group.

No formal experience is needed, just an interest in improving housing services and a willingness to take part in strategic level discussions and reviews.

We are looking for a diverse group of tenants and leaseholders who are passionate about making a difference and representing the views of their community.

Why join?

  • Play a key role in shaping housing services
  • Hold the council to account on performance
  • Work directly with service leaders
  • Help improve services for all residents
  • Build your skills and experience

A more committed role

This group involves a regular commitment, with meetings held bi-monthly.

As a member, you will:

  • Attend structured meetings throughout the year
  • Review service performance and data
  • Take part in discussions with senior housing staff
  • Contribute to reviews and improvement work

Members may also get involved in:

  • Task and finish groups to co-design services
  • Scrutiny sessions focusing on specific issues
  • Putting forward recommendations for improvement

You’ll receive regular updates and insights to support informed discussions and decision-making.

Make an impact

The Resident Panel plays an important role in influencing how services are delivered.

By reviewing performance, asking questions and putting forward recommendations, members help drive meaningful improvements across housing services.

Get involved

If you’re interested in joining the Resident Panel and making a difference, please contact us.

Phone: 020 7364 5015
Email: Resident.engagement@towerhamlets.gov.uk

Previous Tenants' Voice meetings

Wednesday 21 January 2026, 6 to 9.20pm (Hybrid meeting)

Wednesday 12 November 2025, 6 to 9.20pm (Hybrid meeting)

Wednesday 10 September 2025, 6 to 9.20pm (Hybrid meeting)

Wednesday 2 July 2025, 6 to 8pm (Hybrid meeting)

Wednesday 9 April 2025, 6 to 8pm (Hybrid meeting)

Thursday 23 January 2025, 6 to 8pm (Hybrid meeting)

Tuesday 7 May 2024, 6 to 8pm (Hybrid meeting)

Wednesday 31 July 2024, 6 to 8pm (Hybrid meeting)

Wednesday 25 September 2024, 6 to 8pm (Hybrid meeting)

Wednesday 11 December 2024 (Hybrid meeting)

Useful resources