Community safety

Report it, we can help:

In a non-emergency, including anti-social behaviour (ASB), call 101.

In an emergency you must dial 999 or visit your local Police Station.

Tower Hamlets Police Community Safety Unit

The Police Community Safety Unit investigates hate crimes in the borough. This includes racist crime, domestic violence, homophobic crime and hate mail. 

In an emergency you must dial 999 or visit your local Police Station.

For further information please call 020 7275 4757 or to report a new incident please call 999.

Address: Limehouse Police Station, 29 West India Dock Road, London E14 8EZ.

Tower Hamlets Victim Support Scheme

Tower Hamlets victim support scheme is an independent charity which offers free and confidential emotional and practical support to victims of crime. The office is open from 9.30am  4.30pm, Monday to Friday.

The scheme has dedicated staff who are specially trained to work with victims of hate crime and domestic violence.  Referrals can be made over the phone or through fax by an agency or the victim themselves. You can use the service without reporting the crime.

Case workers will ensure the support needs of the victims are met by themselves or through referrals to other specialist services. We are a non-directive and non-judgemental service committed to equal opportunities.

To make a referral call 020 7364 7957. Opening Times: Mon - Fri, 9.30am-4.30pm

Language Provisions: Access to Language Line

Disability access: Not wheelchair accessible but can provide home visits where required.

Tower Hamlets No Place for Hate Forum

The Domestic Violence and Hate Crime team coordinates the Tower Hamlets No Place for Hate Forum. The team and forum bring key agencies together to make Tower Hamlets a better place to live, work and visit. 

This is achieved by developing and promoting a co-ordinated response to race and hate crime that protects and supports victims, deters perpetrators, challenges prejudice and hate and contributes to creating a safer, more cohesive community.

The forum meets on a quarterly basis and consists of both statutory and voluntary organisations all of whom represent specific areas or communities concerning hate crime. The purpose of the forum is to:

  • provide a forum for agencies to share information, best practice and keep open communication about hate crime issues
  • monitor and analyse data on reported hate crime and incidents in the borough
  • focus on turning policy into action – measuring outcomes and performance
  • build the capacity of local statutory and voluntary organisations to deliver services and provide support to individual victims and communities
  • encourage agencies to raise and share local issues affecting residents, employers, employees and visitors in Tower Hamlets
  • act as a hub for activity on hate crime issues – recognised for consultation and support. Report to the Community Safety Partnership.

The forum has an agreed annual action plan of projects and initiatives in place. If you are interested in finding out more or becoming a member of the Tower Hamlets No Place for Hate Forum, please contact the Domestic Violence and Hate Crime Team on 020 7364 6105/6120

For information on Hate Crime Services available within the borough, please refer to the Tower Hamlets Hate Crime Manual

Hate Incidents Panel

This is a monthly panel which looks at high risk cases of hate crime and incidents. It brings together key professionals responsible for ensuring support and protection for victims and work towards taking enforcement action against any offenders.

There are a vast range of tools available to tackle hate crime and the panel aims to utilise all available powers at its disposal.