COVID-19 (Coronavirus) update

Our services are running at a reduced capacity. Please check our individual pages for updates on what services are running and any restrictions that are in place.

Our terms and conditions have also been updated to show the changes we have in place to keep our building, customers and colleagues safe.

Face coverings must be worn at the Register Office unless you are medically exempt.

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Citizenship ceremonies

22 September update

Group ceremonies

We continue to automatically book ceremonies to those citizens who have had their certificates delivered to us from the Home Office.

Latest guidance from the government means our ceremonies now have a maximum capacity of 13 and unfortunately this will increase the wait time for our group ceremonies.

If you have a ceremony booked during the rest of September, you may need to wait outside a little longer as we perfrom 2 ceremonies. We are doing this so as to cause fewer problems by asking people to reschedule times and dates.

Please note at this time, we will not be offering virtual ceremonies. The Home Office are not allowing virtual ceremonies to take place for those who have chosen or who happen to be abroad at this time.

Private ceremonies

Private ceremonies are also being offered at Bromley Public Hall. These are for urgent cases only and can only be booked around a week in advance. There are very few available.

Please only contact us with your telephone number in urgent cases. There is a fee for this service.

The Home Office has contacted you about your application but Tower Hamlets hasn't

Has the Home Office told you that your application is successful but you have not had a letter from Tower Hamlets?

This means that we are yet to receive your certificate from the Home Office. The Home Office have only processed successful applications up until May 2020.

Please be patient a little while longer and do not email our team. We will receive your certificate from the Home Office in the coming weeks.

We will contact you by post and update our website with further information on how to book a ceremony.

Please note, successful applicants will receive 2 letters from the Home Office. One informing them that they are successful and a second one, weeks, sometimes months later (due to the pandemic) with an official invitation. We will not be able to assist anybody unless they have this second letter- the official invitation to a ceremony.


All certificates received before the pandemic have been extended to the 23 September.

All certificates received after August will be valid for 6 months after Tower Hamlets Register Office receieves them.

If you are unable to attend a ceremony before this time, please contact the Home Office.