Waste service strike

A number of Tower Hamlets Council frontline waste service workers and street cleansers will be going on strike from 18 September to 1 October due to a national pay dispute.  

Despite the council working to maintain services for residents, the strike will impact collections and cleansing across the borough. We apologise in advance for the disruption this will cause. 

Residents can take their waste to the Reuse and Recycling Centre on Yabsley Street, which is operating as normal.

Find out more about the strike.

Using the building

Council chambers banner

Council meetings

We already host council meetings at the new Town Hall with the first taking place on Thursday 9 February. Council meetings are open to the public. If you wish to attend, check the meeting calendar.

Residents' Hub

The Residents' Hub is accessible on the ground floor of the new Town Hall and opened to the public on Monday 27 February 2023.

The Residents’ Hub offers residents free face to face (by appointment), over the phone or virtual advice across a range of services.

Find out more about the Residents' Hub

Other features


The Café will open on the ground floor next to the Council Chamber behind the reception desk. 

Multi-use public space

The council has also created a multipurpose public space on the ground floor of the new Grocers Wing extension (on the left-hand side of the building when facing it). The Mayor is currently reviewing options for the areas use.

Public Wi-Fi

There is free Wi-Fi available for visitors.

Reception area