Strategic Plan 2021-24

The Strategic Plan is a central part of the council’s Performance Management and Accountability Framework and is the main strategic business planning document of the Council. It sets out the corporate priorities and outcomes, the high level activities that will be undertaken to deliver the outcomes, as well as the measures that will help us determine whether we are achieving the outcomes.In line with the budget setting process, the Strategic Plan is a rolling three-year plan which is updated annually so that it accurately reflects the council’s priorities.

In April 2021, Cabinet approved a revised 2021-24 Strategic Plan. The Strategic Plan has been updated to reflect:

  • the continued response to the pandemic
  • moving into pandemic recovery for the borough
  • progress and achievements made since the last strategic plan
  • information relevant to priority-setting such as the council’s performance and community needs

Also revised for the 2021-24 Strategic Plan are the high-level actions (what actions will we take) and measures (what will we measure) - to review and reflect on progress made.

Importantly for this year, the Strategic Plan will be delivered in the context of moving from pandemic to recovery. In doing this we will:

  • ensure the council, residents and partners recover from the impact of the pandemic whilst continuing to respond to it
  • deliver Council priorities - including a sustainable future budget - and better outcomes for residents
  • grasp the opportunities from new ways of working, efficiency and effectiveness learnt during this period
  • work with partners to contain future outbreaks, minimise cases and deaths - particularly in our most vulnerable residents
  • communicate public health guidance
  • ensure affected residents get the support and care they need
  • ensure that the impact of service disruption is minimised

The plan is a key link in the ‘Golden Thread’ and used to inform directorate, service and team planning. It also sets out how the council will deliver the objective and priorities set out in the new Tower Hamlets Plan developed by the Tower Hamlets Strategic Partnership.The council is looking to deliver the following priorities and outcomes over the next 3 years:

Priority 1

People are aspirational, independent and have equal access to opportunities

  1. People access a range of education, training, and employment opportunities.
  2. Children and young people are protected so they get the best start in life and can realise their potential.
  3. People access joined-up services when they need them and feel healthier and more independent.
  4. Inequality is reduced and people feel that they fairly share the benefits from growth.

Priority 2

A borough that our residents are proud of and love to live in

  1. People live in a borough that is clean and green.
  2. People live in good quality affordable homes and well-designed neighbourhoods.
  3. People feel safer in their neighbourhoods and anti-social behaviour is tackled.
  4. People feel they are part of a cohesive and vibrant community.

Priority 3

A dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough

  1. People say we are open and transparent putting residents at the heart of everything we do.
  2. People say we work together across boundaries in a strong and effective partnership to achieve the best outcomes for our residents.
  3. People say we continuously seek innovation and strive for excellence to embed a culture of sustainable improvement.

Download the strategic plan 2021-2024