Covid-related service disruption

Waste collections may be delayed as regular staff are absent due to illness and/or self-isolation.

Agency staff are in place to provide the usual service. However there may still be delays to your normal collection day and time.

Due to a technical fault with some of our vehicles, we are unable to empty underground refuse storage systems on some estates.

We are allocating crews to pick up the build-up of waste at these locations so they remain as clear as possible.

We are working hard to get the vehicles back on the road as soon as possible.

Thank you for your patience and sorry for any inconvenience.

Issues with our telephone lines

We are currently experiencing some technical issues with our telephone lines. We are working to resolve the problem as quickly as possible. In the meantime, if you need to get in touch please use our contact form.

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Report a street cleaning problem

You can use this form to report:

  • flytipping
  • flyposting
  • graffiti
  • an overflowing street bin
  • animal fouling
  • or request a street clean

The council is facing an unprecedented challenge to provide services while we respond to the coronavirus.

Please bear with us, we will deal with your request as quickly as we can.

Report a street cleaning problem