Key Worker Permit and Government COVID 19 Pass

All entitlement to free parking concessions for key workers including the use of Government COVID 19 passes  will end across the London Borough of Tower Hamlets on Sunday 20 June 2021. Please be advised parking enforcement will commence from Monday 21 June 2021.


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Resident parking permit

Our parking permits are ‘virtual’, paperless permits. This means that you will not receive a paper permit to put in your vehicle. Instead, parking officers will be able to check on the system if a car has a valid permit.

Once we receive your application, it will be assessed within three working days. If you start your permit straightaway you can park before your application is approved.

Documents you will need to apply

You must include your UK Driving Licence and proof of vehicle both showing your application name and address.

You must also provide an additional document if you qualify for a free permit or you live in a car free property. If you do not include the right documents, we will reject your application

Proof of address:

  • We only accept your UK Driving Licence showing your current address as proof of address

Proof of vehicle:

  • UK Registration Certificate (V5C)
  • Lease, Finance or Rental Agreement
  • Insurance certificate and policy/schedule if you are the policy holder (excluding a motability vehicle)

  • Company Vehicle (one application per applicant) - you must provide a company letter dated within 28 days of your application to confirm: you are an employee/director, you are authorised to drive the vehicle, you keep the vehicle overnight at your address, the vehicle registration number and the name and position of the person signing the letter.

Please note that we do not accept the New Keeper Supplement (green slip completed by the seller) as proof of vehicle.

The maximum combined upload limit for proof documents is 20MB. If you are not sure how to scan and upload your documents, read our tips on uploading documents

Blue badge holders

Your resident permit is free if you are a blue badge holder or the main driver for a blue badge holder. Upload your blue badge or if you are the main driver, the blue badge and proof that the blue badge holder lives at the same address (DWP letter).

Car free property

If you live in a car free property you must meet an exemption criteria. Find out about applying for a permit if you live in a car free property.

Before you apply

The council wants to hear your views about the service that we provide. We will use the information that we collect to ensure that the service we deliver is fair and where necessary to make service improvements. All information will be stored in accordance with Tower Hamlets Council’s GDPR privacy notice

How to apply and pay

You can now apply and pay for all parking permits online through our parking permit system. You can check how we work out the cost of your permit here.

To apply for any permit, you must first set up an account. When registering, choose ‘Resident’ as your customer type to apply for a resident permit.

Please make sure that you provide your UK Driving Licence and ensure the documents that you upload are clear.

Register for an account



Once we receive your application, it will be assessed within three working days. If you start your permit straightaway you can park before your application is approved.

Once you have created an account, please read the terms and conditions and then complete the online application.

Apply for a resident parking permit



Help with your application

For more information, please check our help page first. If you cannot find the right information, please contact us.