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Resident parking permit terms and conditions

General Terms and Conditions

1.1   You must live in the borough and you need an on-street resident parking permit to park your vehicle.

1.2   You must upload one document from each relevant section all showing your application name and address, unless stated otherwise.

1.3   A maximum of three permits are allowed at the property.

1.4   Your vehicle must not exceed 2.3m (7’ 6”) in height or 5.25m (17’ 3”) in length.

1.5   The permit price is worked out by the vehicle’s CO2 emissions shown on the DVLA website, or the engine size if the CO2 is not shown. Please see our fees and charges.

1.6   A surcharge is added to the second and third permits issued at the property.

1.7   A surcharge is added to a diesel vehicle.

1.8   A permit is issued free of charge to a blue badge holder, or if they do not drive it is issued free of charge to their nominated driver who must be living at the same address.

1.9   Your permit is valid on-street during the controlled parking times.

1.10 Your permit is valid in parking bays signed: ‘Resident Permit Holders Only’, Permit Holders Only, ‘Permit Holders or Pay by phone' (not a Pay by phone only bay)

1.11 Your permit is not valid in any other bays, including suspended bays.

1.12 Your permit is valid all day in the zone that you live, for example if you live in A1; your permit is valid during the parking-controlled hours only in A1.

Except holders of C3 and C4 permits who can use their permit to park all day in both the C3 and C4 zones.

1.13 Your permit is valid in another zone for a maximum of three continuous hours in a day. For example, if you live in A1; your permit is valid for a maximum of three continuous hours in any other A, B, C or D zone.

1.14 Your permit does not guarantee you a parking space.

1.15 If any of your details change, you can request to cancel your permit in your parking account.

1.16 If you want to cancel your permit, we work out a refund from the next working day, and on the number of complete months remaining. There will be an administration fee.  Please see our fees and charges.

1.17 We refund the debit/credit card used to pay for your permit.

1.18 We will send an email or text message to let you know that your permit is due for renewal. However, it remains your sole responsibility to renew your permit through the online portal even if you do not receive a reminder.

1.19 We reserve the right, to request at any time, any eligibility document(s) to check that you are eligible for a permit.

1.20 If you breach any of the terms and conditions your permit may be cancelled, and no refund will be made.

1.21 The council reserves the right to change the terms and conditions by giving you 28 days’ notice.

Additional Terms and Conditions if you live in a car free property

2.1  Only one permit is issued in the household under the Permit Transfer Scheme (PTS).

2.2   The one permit condition also applies if you are eligible for a permit under the PTS and blue badge holder exemption.

2.3   If you were decanted you must have held a valid on-street resident parking permit prior to moving into the property.

2.4   If you were decanted, or you qualified for a permit under the PTS, you will lose your right to another permit if you do not apply or renew your permit before your current one expires.

Proof of Residency Eligibility Document

3.1 UK Driving Licence (including a provisional or paper licence).

3.2 European Driving Licence plus Council Tax Bill or Tenancy Agreement.

3.3 Council Tax letter if you have a motability vehicle, you are the allocated person and not a permitted driver.

Proof of Vehicle Eligibility Document

4.1  UK Registration Certificate (V5C)

4.2  Lease, Finance or Rental Agreement

4.3  Insurance certificate and policy/schedule if you are the policy holder (excluding a motability vehicle)

4.4  Company Vehicle (one application per applicant) - you must provide a company letter dated within 28 days of your application to confirm all of the following: you are an employee/director, you are authorised to drive the vehicle, you keep the vehicle overnight at your address, vehicle registration number, name and position of the person signing the letter

Blue Badge Holder Eligibility Document(s)

5.1  If you drive, you must provide your blue badge

5.2  If you are the blue badge holder’s main driver, you must provide their blue badge and DWP letter for the current tax year.

Permit Transfer Scheme Eligibility Document

6.1 The Registered Social Landlord (Housing Association) must confirm in writing that you are moving to a larger property, with three or more bedrooms, and more bedrooms than your previous property.

Decantee Eligibility Document

7.1 The Registered Social Landlord (Housing Association) must confirm in writing that you were decanted.

Data Protection and General Data Protection Regulation

8.1   To view how the council will use your data, please see visit the data protection & freedom of information section.

8.2   To view our Privacy Notice, see our legal notices.

8.3   We may share information provided to us with other bodies responsible for; auditing, or administering public funds, or where undertaking a public function, in order to prevent and detect fraud