Home Housing Lettings and the housing register Beware of council house scammers
Neutron Tower fire - advice and support for residents impacted

We are deeply saddened by the incident at Neutron Tower on Saturday 12 September. Our thoughts are with the family of the man who lost his life in the fire, and all of the residents who are displaced from their homes.

See information, advice and support that is available to all residents who have been impacted.

 

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Beware of council house scammers

We only ever allocate homes according to our policy. Every application goes through a series of checks to make sure it is valid and correctly prioritised. If anyone ever approaches you asking for money to get a council home, it is a scam.

Council officers would never ask for money to deal with housing applications.

What you can do

  • Never hand over money if approached by someone 'claiming' to be a council officer, or claiming to be able to affect your housing application.
  • If you see an online post that makes such claims report it to us immediately. Get a screenshot if possible. Do not contact the person.
  • If you are ever approached in person in and around the town hall, report it to the council’s Facilities Management staff immediately.
  • Report scammers approaching you or requests for money to the police (call 999 in an emergency).

Contact

If you have concerns or would like to report a scammer approaching you, contact the fraud reporting hotline

Tel: 0800 528 0294

Email: socialhousingfraud@towerhamlets.gov.uk