Issues with our housing bidding system

We apologise for the ongoing issues with our housing bidding system following a recent update. 

There is a problem with the bidding position being inaccurately displayed.

We are working as quickly as possible to resolve things.

Your position on the shortlist is not affected by the position displayed in the portal.

For help, please use this video guide to our housing bidding system.

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Key worker scheme

If you are a ‘selected public sector worker’, sometimes called a ‘key worker’, and you do not have a social tenancy and/or do not live within a reasonable distance of your workplace, the council may give you additional housing priority.

You may be considered for additional housing priority as a key worker if you are employed full or part time on a permanent contract (i.e. not agency staff) within the borough as one of the following:

  • ambulance staff who is also a paramedic
  • a fully qualified nurse working in one of the borough’s NHS hospitals
  • a fire fighter or police officer stationed in the borough
  • a teacher working in one of the borough’s Local Education Authority (LEA) maintained schools.

However, if your household needs accommodation with four or more bedrooms, you will not be considered for key worker priority due to the shortage of accommodation this size.