Free advice and training for social housing tenants

Access information on a range of issues including repairs and maintenance for your home and communal areas, anti-social behaviour and how to tackle your landlord with free training on your rights.

Find out more on the Four Million Homes website.

Key worker scheme

If you are a ‘selected public sector worker’, sometimes called a ‘key worker’, and you do not have a social tenancy and/or do not live within a reasonable distance of your workplace, the council may give you additional housing priority.

You may be considered for additional housing priority as a key worker if you are employed full or part time on a permanent contract (i.e. not agency staff) within the borough as one of the following:

  • ambulance staff who is also a paramedic
  • a fully qualified nurse working in one of the borough’s NHS hospitals
  • a fire fighter or police officer stationed in the borough
  • a teacher working in one of the borough’s Local Education Authority (LEA) maintained schools.

However, if your household needs accommodation with four or more bedrooms, you will not be considered for key worker priority due to the shortage of accommodation this size.