Housing service: Busy phone lines

Our phone lines are very busy at the moment. Please be patient, our team will speak to you as soon as they can. If you must call, please avoid calling during peak hours: 12pm to 2pm and 3pm to 4pm.

If you are calling about the MOPAC charge letter or SMS, please visit the MOPAC page.

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Partner landlords

We have several partner landlords. This means that the Tower Hamlets housing list includes all the available homes of:

  • Arhag  Housing Association
  • Clarion Housing 
  • East End Homes
  • Gateway Housing Association
  • Genesis Housing Association
  • L & Q
  • Metropolitan Thames Valley
  • Network Homes
  • North London Muslim Housing Association
  • Newlon Housing Trust
  • Notting Hill Genesis  
  • One Housing
  • Peabody 
  • Poplar HARCA
  • Providence Row Housing Association
  • Southern Housing Group
  • Spitalfields Housing Association
  • Swan Housing Association
  • Tower Hamlets Community Housing
  • Tower Hamlets Council

All the Tower Hamlets partner landlords use the same allocation scheme and decide applicants’ priority for housing in the same way. You can download a copy of the revised Tower Hamlets allocation scheme for more information.

You can find out more about the council’s partner landlords, including how to contact them, at the Tower Hamlets homeseekers website.