Free advice and training for social housing tenants

Access information on a range of issues including repairs and maintenance for your home and communal areas, anti-social behaviour and how to tackle your landlord with free training on your rights.

Find out more on the Four Million Homes website.

Tower Hamlets allocation scheme

The revised Tower Hamlets allocation scheme came into effect 25 November 2020. 

For more about these changes check the Homeseekers website.

Review of the lettings team's decision

If you disagree with the decision that our lettings team makes about your housing application, you can request a review.

Appendix 3 – Right of Review, of the allocation scheme outlines the types of review requests that can be made. This section also explains how such a request would be considered.

If you wish to request a review of a decision we have made about your housing application, it should normally be done in writing. If you prefer, we also have an online form to request a review.

We aim to tell you the result of our review within 56 days from the date of receipt of your request, unless we need more information.

You can find out more about the council’s partner landlords, including how to contact them, at the Tower Hamlets homeseekers website.