Beware of scammers

We are aware of an online scam going around on social media.

It claims to be able to make your housing application a priority and give you the right to buy after 3 years.

We only ever allocate homes according to our policy. Every application goes through a series of checks to make sure it is valid and correctly prioritised.

Find out more

Tower Hamlets allocation scheme

The revised Tower Hamlets allocation scheme came into effect 25 November 2020. 

For more about these changes check the Homeseekers website.

Review of the lettings team's decision

If you disagree with the decision that our lettings team makes about your housing application, you can request a review.

Appendix 3 – Right of Review, of the allocation scheme outlines the types of review requests that can be made. This section also explains how such a request would be considered.

If you wish to request a review of a decision we have made about your housing application, it should normally be done in writing. If you prefer, we also have an online form to request a review.

We aim to tell you the result of our review within 56 days from the date of receipt of your request, unless we need more information.

You can find out more about the council’s partner landlords, including how to contact them, at the Tower Hamlets homeseekers website.