Ways to pay your rent
Find easy ways to pay your council rent, including online, phone, Direct Debit, banking, PayPoint and by post.
- Answer:
Paying your rent by direct debit means no queuing in post offices or banks and no worrying about missed or late payments! You stay in control of your money by choosing to pay on:
- any date of the month from 1 to 28 for monthly payments
- any day of the week for weekly, fortnightly and four weekly payments
It's a convenient way to pay and helps us keep costs down - and it's backed by the Direct Debit Guarantee.
Bank details to pay your rent
Bank National Westminster Bank
Branch 161 Bow Road, London, E3 2SG
Account Name LBTH (Rent Collection)
Sort Code 60-03-19
Account Number 75667177
- Answer:
The Allpay app is a mobile application (App) available to download from the Apple App Store, Windows Phone store and Google Play. It helps you to pay your bills from your Apple, Windows or Android smartphone.
You can visit the allpay website to find out more and download the App. You can also read a full list of FAQs.
- Answer:
Like direct debit, paying by standing order is a safe way to pay bills and helps keep costs down. It means no queuing in post offices or banks and no worrying about missed or late payments! You will need to remember to change your standing order if your rent changes.
You can choose to make a regular payment from your bank weekly, fortnightly, every 28 days or calendar monthly (payments must be in advance).
- Answer:
You can pay rent for your home, garage, parking space or store shed at any Post Office or PayPoint outlet using a rent payment card.
- Take your rent payment card to any Post Office and pay with cash, debit card or cheque
- Take your rent payment card to any location where you see the PayPoint sign and pay with cash
- You will not be charged for this service, but you will be given a receipt for your payment. Keep it safe - you may need it later as proof of payment
Find your nearest payment outlet
- Answer:
You can pay your rent by phone with your debit or credit card. Call us on 020 7364 5015.
To make a payment by debit card, anytime call the council's automatic payment line on 020 7364 3800.
- Answer:
If you are a Tower Hamlets employee or pensioner, you can pay you rent by arrangement with payroll or personnel section direct from your salary or pension.
Get in touch
You can get in touch with the Income Team at:
Tel: 020 7364 5015
Email: Rents@towerhamlets.gov.uk
Our policy
Read our rent collection policy for more details.
