Neutron Tower fire - advice and support for residents impacted

We are deeply saddened by the incident at Neutron Tower on Saturday 12 September. Our thoughts are with the family of the man who lost his life in the fire, and all of the residents who are displaced from their homes.

See information, advice and support that is available to all residents who have been impacted.

 

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How is my rent worked out?

Your rent is worked out using a formula set by the government, which all councils and registered social landlords use.

It takes into account:

  • average manual wages in Greater London
  • the value of your home
  • the number of bedrooms in your home

Your rent may be different to your neighbours because you have more bedrooms or your home is valued higher - for example, because it has a garden.

Location is also a factor in working out the value of a home. We will give you at least four weeks written notice of any change to your rent, service charge, heating or other charges.