Citizens Advice Bureau (CAB) in Tower Hamlets

East End Citizens Advice Bureau provides independent, free, confidential and impartial advice to everyone on their rights and responsibilities as well as improving the policies and practices that affect people's lives.

Generalist advice services

Whitechapel CAB

Drop in times sessions:

Mondays 9.30am-5pm Whitechapel CAB
32 Greatorex Street, E1 5NP
Wednesdays 9.30am-5pm Whitechapel CAB
32 Greatorex Street, E1 5NP

Pre-booked appointments, after attending drop in, available Tuesdays to Fridays.

For telephone advice, please call 0344 826 9699 within the times below:

Mondays 10am-5pm
Tuesdays 10am-5pm
Wednesdays 10am-5pm
Thursdays 10am-5pm
Fridays 10am-5pm


Address: Whitechapel CAB
32 Greatorex Street
E1 5NP


For booking appointments and general advice see details below:

Tel: 020 7247 1050
E-mail: (information and general enquiries)
Opening times: Mondays to Fridays from 9.30pm to 5pm (until 7pm on Tuesdays).

One Stop Shop advice services

Pre-booked appointments only on Wednesdays from 9.30am to 12pm.

Address: 1 Gladstone Place, London E3 5EQ.

Idea Store advice services

Drop in sessions through pre-booked appointments on Thursdays from 9.30am to 12pm.

Address: 1 Vesey Path, East India Dock Road, London E14 6BT.

Royal London Hospital

Sessions booked by hospital, only for Renal / Dialysis patients.

Wednesdays and Fridays from 9.30 to 5pm.

Claim the Max advice sessions

As part of this project, benefits advice sessions are offered at various centres in Tower Hamlets.

Appointments need to be made in advance and are available as follows:

Alternate Mondays 9.30am-12.30pm Globe Community Project
Eastbourne House, Bullards Place E2 OPT
Tel: 020 8981 4007 (general enquiries)
Tuesdays 2pm-5.30pm Trussler Community Hall (drop in)
78 Grundy Street, London E14 6DR -adjacent to Chrisp Street Post Office-
Tel: 020 7515 0978 (general enquiries)
Tuesdays 9.30am-12.30pm Ocean Somali Community Association
Concordis Community Enterprise Centre
Railway Arches 420-421
Burdett Road, London E3 4AA
Tel: 020 7987 5833 (general enquiries)
Alternate Wednesdays 9.30am-12.30pm Stephen Hawking School (parents only)
2 Brunton Place, London E14 7LL
Alternate Wednesdays 9.30am-12.30pm Real
2 Lawn House Close, Marsh Wall, London E14 9YQ
Disability Resource Centre
Alternate Wednesdays 2pm-5.30pm Mile End Hospital
Bancroft Road, London E1 4DG

Benefits advice

Specialist welfare benefits advice on Thursdays from 9.30am to 5pm.

Tower Hamlets CAB
32 Greatorex Street
London E1 5NP
Tel: 020 7247 1050

Health Links advice GP surgeries


2pm-5.30pm Health Links
Wapping Practice
22 Wapping Lane, London E1 2RL
Tel: 020 7481 9343 (only for patients)
Thursdays 9.30pm-12.30pm Health Links
St. Stephen Health Centre
William Place, London E3 5ED
Tel: 020 8980 1760 (appointments are made via the surgery reception for surgery patients only)
Fridays 2pm-5.30pm Health Links
Albion Health Centre
333 Whitechapel Road, London E1 1BU
Tel: 020 74569 280 (appointments are made via the surgery reception for surgery patients only)
Alternate Fridays depending on appointment Health Links
XX  Place Surgery
2 Stayners Road, London E1 4AH
Tel: 08448 151 020 (only for patients)