Exemption Permit

From 20 December 2021 a new exemption permit will be introduced to allow those applicants who meet the criteria to drive through the Bus Gateway and Liveable Street Schemes during operational hours.

Visitor vouchers: Important update

Due to the current pandemic setting and many of our residents requiring family assistance and care during these difficult times, the council have made the decision to postpone the increase of the qualifying age (from 60+ to 66+) for free visitor vouchers until further notice.

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Annual parking report

The Tower Hamlets Annual Parking Report covers our parking enforcement activity for the year as well as other work undertaken by our Parking Services.

We try to include as much useful information as possible in our reports, including statistics, our achievements and the wider role that our service plays in the borough for residents, visitors and all customers.

We hope that the reports show our commitment to providing a quality service to our customers and stakeholders and demonstrates that we value customer feedback and seek to improve our service.

Our aim is still to be a flagship in service delivery by using the newest technology, being customerfocussed,transparent, robust in enforcement and efficient in overall service provision. If you have any comments on this report, please let us know. We hope that you find the reports informative and interesting.