In an emergency

If someone is in immediate danger, please call 999. If unable to speak, press 55 when prompted to alert the emergency services.

For specialist domestic abuse support, Solace Women’s Aid can be reached Monday to Friday, 9am to 5pm, on 020 3795 5064.

The National Domestic Abuse Helpline offers free, confidential support every day, 24/7 and translation services are available on 0808 2000 247.

For professionals in Tower Hamlets, there’s also the Domestic Abuse Duty Line on 020 7364 4986, available Monday to Friday, 9am to 5pm.

For anyone needing emotional support at any time, the Samaritans are available 24/7 on 116 123.

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LBTH Domestic Abuse Helpline for Professionals

This service helps professionals.

The council’s professional’s advice and signposting service, delivered by the VAWG Team. The team does not undertake direct casework.

Contact

Monday to Friday, 9am to 5pm

Tel: 0800 279 5434 (Freephone)

Tel: 020 7364 4986 (Landline)

Email: domestic.violence@towerhamlets.gov.uk

Please be advised that this is not an emergency helpline and your call may not be able to be taken immediately. In these cases, please leave a message, stating your

  • name
  • organisation
  • contact number and
  • that it is safe to call you back.

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