Big London Energy Switch

The council runs a scheme called the Tower Hamlets Energy (T.H.E.) Community Power, which uses the collective buying power of residents to ensure that energy providers offer the best energy rates possible to those who are registered on the scheme.

The innovative programme won the team the council’s 2014 Best Idea/Innovation Award.

Find out how the scheme works.

View the results of the February 2021 energy auction. Information about savings will be published here soon.

Register for the next energy auction

The current energy auction took place on 9 February. There is still time to register, you have until 23 March. The winners of the auction can be seen on this page.

You will be able to register using the following methods:

• complete the easy to use online form

• call the office on 0800 508 8364.

In order to register, you will need to have the following information:

• current gas and/or electricity provider

• tariff name for gas and/or electricity

• current payment method, e.g. monthly direct debit, pre-payment meter etc

• how much gas and/or electricity you use, in pounds or kWh, preferably from an annual statement.

The above information can usually be found on a recent bill or an end-of-year statement. If you are unable to find the required information, you can contact your current supplier and they will be able to provide it to you. It is very important to have this information so that the system can generate an accurate and personalised offer.

Residents who register for the scheme will start receiving personalised offer letters shortly after 22 February and will have until 23 March to accept the offer.

For online registrations, a personalised email offer will be sent, please make sure to check the spam folder if you do not receive the email.

Why should you switch supplier? Watch the short video below to see what our partner iChoosr UK have to say about this.

February 2021 Energy Auction winners

Note: Offline means those people who will get a paper offer and a paper bill as they registered offline because they did not have an email address or internet access, or people with an email address or internet access who have indicated that they want a paper bill and have specifically chosen that option.

There was 1 winning supplier in this energy auction, and for the registrant their winning offer will depend on the type of meter, type of contract/fuel type and their billing, meter (Eco 7 or not) and payment type (Monthly Direct Debit or Prepayment).

The Monthly Direct Debit tariffs are fixed price tariffs, with fixed prices for 12 months.

Who is Shell Energy?

Shell Energy believe home energy matters. That’s why they supply 100 per cent renewable electricity, as standard.

They are the home energy part of the Shell Energy brand, which also serves large-scale businesses around the world with a leading range of reliable and innovative energy solutions.

Their home energy business was born out of Shell’s acquisition of First Utility in 2018.