Food hygiene rating scheme

The food hygiene scheme will help you choose where to eat out or shop for food by giving you information about the hygiene standards in restaurants, pubs, cafes, takeaways, hotels, and other places you eat out. Supermarkets and other food shops are also included in the scheme.

The scheme is run by local authorities in England, Wales and Northern Ireland in partnership with the Food Standards Agency.

Each business is given a ‘hygiene rating’ when it is inspected by a food safety officer from Tower Hamlets Council. The hygiene rating shows how closely the business is meeting the requirements of food hygiene law.

When you eat out or shop for food, you might see a sticker in the window or on the door, or a certificate on display, showing you the hygiene rating for that business. Businesses are encouraged to display these stickers and certificates at their premises in a place where you can easily see them when you visit.

You can search restaurants and other food premises that are within the scheme on the Food Standard Agency website.

Forms for food businesses

Right to reply

Food businesses can give an explanation of subsequent actions that have been taken to rectify non-compliances or to give mitigation for the circumstances found.

Download the right to reply form.

Request for re-inspection

Where food businesses have made improvements to address their issues they can request one re-inspection.

Download a request for a re-inspection form.

Appeals

We have an appeals procedure in place for businesses to dispute a food hygiene rating

Download an appeals form.

All forms should be completed and returned via email to foodsafety@towerhamlets.gov.uk.