Issues with our housing bidding system

We apologise for the ongoing issues with our housing bidding system following a recent update. 

There is a problem with the bidding position being inaccurately displayed.

We are working as quickly as possible to resolve things.

Your position on the shortlist is not affected by the position displayed in the portal.

For help, please use this video guide to our housing bidding system.

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Improvements and repairs

Are you a private renter?

You can find more information on what repairs your landlord is responsible for.

If you are worried about being told to leave because you asked for repairs, please see our retaliatory eviction webpage.

The Tower Hamlets Private Renters' Charter also sets out the standards the law demands from all private landlords and agents.

Are you a council tenant?

Please report your repair request directly to THH.

Are you a housing association tenant?

Please speak to your housing officer or contact them through their website.

Our main providers in the borough include: