Neutron Tower fire - advice and support for residents impacted

We are deeply saddened by the incident at Neutron Tower on Saturday 12 September. Our thoughts are with the family of the man who lost his life in the fire, and all of the residents who are displaced from their homes.

See information, advice and support that is available to all residents who have been impacted.

 

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Improvements and repairs

Are you a private renter?

You can find more information on what repairs your landlord is responsible for.

If you are worried about being told to leave because you asked for repairs, please see our retaliatory eviction webpage.

The Tower Hamlets Private Renters' Charter also sets out the standards the law demands from all private landlords and agents.

Are you a council tenant?

Please report your repair request directly to THH.

Are you a housing association tenant?

Please speak to your housing officer or contact them through their website.

Our main providers in the borough include: