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Neutron Tower fire - advice and support for residents impacted

We are deeply saddened by the incident at Neutron Tower on Saturday 12 September. Our thoughts are with the family of the man who lost his life in the fire, and all of the residents who are displaced from their homes.

See information, advice and support that is available to all residents who have been impacted.

 

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Being evicted

This advice is for renters who are threatened with, or homeless due to eviction.

What type of tenancy do I have? 

Most people renting privately have an assured shorthold tenancy; if you are unsure what type of tenancy you have, then this tool on the Shelter website (external) is very useful to help you find out.  

What are my rights if I have been served with an eviction notice?

Eviction of assured shorthold tenants 

Eviction of assured tenants 

Eviction of regulated tenants 

Eviction of lodgers 

Eviction of council and housing association tenants 

Council and housing association tenants: eviction for rent arrears 

Council and housing association tenants: eviction for antisocial behaviour 

There is more information if you are experiencing landlord harassment or illegal eviction.

If you need support around benefits, housing, domestic violence, substance misuse, physical and mental health  you may be able to get help from Tower Hamlets Community Intervention Service.

Use the Housing Options Finder tool if you are at risk of losing your home and want to find out what help there is available from the Council.