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Annual residents' survey

2017 residents' survey

The council commissions an independent survey of residents every year which explores residents' views about the council, services and the local area. 

The latest survey took place during January to March 2017. The survey captured the views of 967 Tower Hamlets residents in face to face interviews. The methodology is designed to ensure that the sample drawn is representative of the borough’s population generally, and the survey is carried out by an independent market research company on behalf of the council.

The survey is designed to collect data on resident perceptions about the council, local services and the area. The questions are closely tied to service priorities, and form a core component of the council’s performance monitoring. They are also designed to provide context for policy development, service delivery and review. 

Key findings are highlighted in infographics.

For more information, read the full annual residents' survey 2017.

Also available, are three topic reports, which analyse how views vary across different population groups. These are organised by theme:

Previous surveys

Provided below is a summary of 2016 survey results.

In addition, three additional topic reports explore resident views in more depth:

Links to previous survey reports are provided below:

For more information about the survey, please email the council’s research team at cru@towerhamlets.gov.uk