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Annual residents' survey

2018 residents' survey

The council commissions an independent survey of residents every year which explores residents' views about the council, services and the local area. 

The latest survey took place during January to March 2018. The survey captured the views of 967 Tower Hamlets residents in face to face interviews. The methodology is designed to ensure that the sample drawn is representative of the borough’s population generally, and the survey is carried out by an independent market research company on behalf of the council.

The survey is designed to collect data on resident perceptions about the council, local services and the area. The questions are closely tied to service priorities, and form a core component of the council’s performance monitoring. They are also designed to provide context for policy development, service delivery and review.

Key findings are highlighted in infographics.

For more information, read the full annual residents' survey 2018.

Annual Residents survey 2018 topic report: Demographic Analysis

Previous surveys

Summary of 2017 survey results

Annual Residents Survey 2017 topic report: Area and community

Summary of 2016 survey results

In addition, three additional topic reports explore resident views in more depth:

Previous survey reports

For more information about the survey, please email the council’s research team at cru@towerhamlets.gov.uk