COVID-19 (Coronavirus) Update

Please read our coronavirus (COVID-19) FAQs for further information on how our services are currently being affected.

Please also read the council advice regarding coronavirus (COVID-19).

Facebook Twitter Pinterest Google+ Addthis

Register a birth

6 July 2020 update

Thank you for your patience and understanding over the last few months as we have focused on dealing with excess deaths due to coronavirus.

The building is now COVID secure and we have put measures in place to protect our customers and our colleagues.

We are now asking that those families who have had a baby before 19 April 2020, and yet to register their baby, to contact us via email with their name, baby’s date of birth and telephone number. We will then send a form for you to fill in before calling you back to make a booking.

Payment for certificates will occur on arrival via Visa and Mastercard only.

Anybody who emails with a date of birth after 19 April 2020 will not be called back at this time. We will update our website frequently with new dates for bookings.

Online bookings will soon be available for birth registrations so we ask for your continued patience a little while longer for those babies that were born more recently.

We understand this may be frustrating but we are doing all we can to ensure we can keep everybody safe as we re-open to the public.

We are asking everyone to please bring an information form filled in when they register with us.

Please check our website regularly as we will be updating with further guidance as and when the situation changes.


The government has advised us that:

  • Birth registration appointments should now be deferred until we are through the pandemic period. The 42-day limit to register a birth is waived until further notice and new parents will not be chased for this.
  • You can now make a claim for child benefit or universal credit before the birth is registered.
  • GPs and other relevant authorities are aware of this and you can sign-up with your local practice without a birth registration